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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.4
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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January 25, 2022

I brought my car in for repair Oct.22,2021. I called several times to ask when I could have it repaired. Finally on 1/20/ 22I brought it in for repair. My original quote was $806.30. Possibly anothe More

by AFMPJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Kosmatka
Jan 28, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 24, 2022

I am always able to obtain an appointment for my vehicle for service in a reasonable amount of time if not the same day I call. I always feel that they are doing the best they can to resolve my issues and More

by Wantoknow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 24, 2022

Mechanic did a good job of replacing the radiator. No rattles after repair and everything looks clean and in place. Thank you for the good repair work. More

by MIKLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic that did the work
Jan 25, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 22, 2022

Matt said 2 hours. I called back to check several times, no return call. Turns out he was not there. I came back and waited another hour to get the car from Solomon. I started at 10:45, finished at 4:00!! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Kunes Buick GMC of Greenfield responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 22, 2022

Employees are very kind and respectfulIt is Very clean Employees are very kind and respectful It is Very clean waiting room. I have always hadagoodexperience there More

by marylink743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adina Zarnowski
Jan 24, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 21, 2022

The service and body shop are the best, no matter who helps you. Very professional, knowledgeable plus they get it done in a timely and cost efficient manner. Every time. More

by tomlandgraf26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
Jan 24, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 20, 2022

Everyone all around is quality consious and very informative . Outstanding work by one and all More

by CHAS53154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 20, 2022

The service department is excellent! They got my car in within a week for service and it was completed the same day. More

by Young's AutoBody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jan 21, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 20, 2022

They do a great job every time. Thank You. See you again soon. Thank again. More

by Jcarlson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jan 21, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 18, 2022

Pulled in and waited in the service drive for 10 minutes befor I got help all while there was on other car in the drive at 8am than never got a call my truck was even done I stop to get my keys and was told More

by White1g92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Your satisfaction is of the utmost importance. Thank you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com 414-545-7000

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