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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.4
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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December 23, 2021

Everyone was very friendly and professional and did the work as stated in a timely manner More

by 1Pitbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera
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Dec 28, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, Joseph Carini - Service Director - jcarni@johnpaulsautomotive.com

December 22, 2021

Nice small dealer that treats you like a valued customer. Clean waiting room, and punctual service . More

by KKREUTZER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Dec 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Evans - Service Director

December 21, 2021

They have been very helpful. I will use them in the future. Nice people to work with. More

by nancygitzel
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 19, 2021

Excellent service performed in the Body shop of the dealership. All employees are courteous and engaged. Great customer service. More

by BOB.LUNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Sincerely, Mike Evans - Service Director

December 18, 2021

Joe worked very hard to find our problem and is the reason we come back every time. More

by gina.cifaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carini
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Dec 20, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 18, 2021

Always friendly staff! Very busy when I arrived. The line was very long and I waited 25 minutes to get up to ‘my turn’ in line. Maybe a good idea would be a line for appointments and a line for walk-in More

by SILHOUHETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 18, 2021

Just purchased used car... the windshield & oil percent issues were addressed right away... had very nice customer service More

by WSINJA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 20, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 16, 2021

They do an excellent job and make sure that your car is running properlyIf you ever have a problem with your car I’ll pay for you to take it to John Paul’s Buick have it fixed More

by joebush1969415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Dec 16, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Evans - Service Director

December 16, 2021

I brought my car in for a sound under neither 700 00 dollars later still making the same noise More

by Tracyphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Mike Evans - Service Director

December 16, 2021

repair work is always done right great techs. service writers very courteous and helpful complete follow thru until customer leaves More

by DADAMCZAK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe - service writer our favorite guy
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Dec 16, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Evans - Service Director

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