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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.4
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 14, 2021

Needed AC looked at due to humming noise, got told it looked fine. Noise is still there More

by jmanh14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Nov 19, 2021 -

Kunes Buick GMC of Greenfield responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Evans - Service Director

November 14, 2021

Very helpful takng care of the customer keeping the customer updated on the progress of the repair or repairs on the vehicle. More

by awc0006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Evans - Service Director

November 13, 2021

Service always done to satisfaction. At least, according to my husband who is the one who takes the car in to be serviced. More

by Lkmarie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Evans - Service Director

November 12, 2021

They kept me informed every step of the way and I got my car back in a timely manner... More

by spaape1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Mike Evans
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Nov 15, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Evans - Service Director

November 12, 2021

Very good service and very friendly staff and they know you vehicle needs thank you for the good service More

by ROQUEMIGUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Nov 15, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Evans - Service Director

November 11, 2021

ONLY PROBLEM WAS having to wait 2 weeks for appointment everything else good to go More

by RIGGS.BARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

Kunes Buick GMC of Greenfield responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over! It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Mike Evans - Service Director

November 11, 2021

Excellent job very kind. Very patient with I would Excellent job very kind. Very patient with I would recomend.to others.if I ever have problems I will be back More

by mduran51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Kunes Buick GMC of Greenfield responded

Hello, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 09, 2021

Always a very pleasant experience. Everyone is so friendly from the time you arrive until you leave. More

by KHUBRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Evans - Service Director

November 08, 2021

Very friendly, communication is great, and always got the work done in the promised time. More

by Michaelmanejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Nov 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Evans - Service Director

November 07, 2021

Great experience. Staff was super. Greeted me right away. Courteous and informative. Thank you. Awesome More

by KENZEMLICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

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