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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.4
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 06, 2021

Good service, fully checked out the car and made sure I understood the report. Great! More

by Greg Carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2021 -

Kunes Buick GMC of Greenfield responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Mike Evans - Service Director

November 06, 2021

Work was done in a timely manner and employees were professional and friendly. Will definitely return as a customer More

by 1Pitbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Report | Print
Nov 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Evans - Service Director

November 06, 2021

Great professional service again. Needed urgent attention and Steve made it happen on a Friday. Very typical of a top 10 service team. All are great. Wouldn’t go anywhere else. More

by tomlandgraf26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, Mike Evans
Report | Print
Nov 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Evans - Service Director

Nov 09, 2021 -

tomlandgraf26 responded

Hi Mike, You are welcome, I truly mean it and please let your team know they are the best!!!! FYI, when completing the survey, it listed Steve, Sal and your names, but no Joel??? Tom Landgraf 414-630-0033

November 05, 2021

I really love the service I received, I’ve been coming there since 2015 and I always get a courtesy call and I know that my vehicle is in good hands when I bring it there thanks. More

by gloriamoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Mike Evans
Report | Print
Nov 06, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Evans - Service Director

November 05, 2021

Always great service with little wait time with Rita and Max for company. Only recommended service that is needed. More

by scorpgirl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Evans - Service Director

November 04, 2021

First time there overall it was fast and friendly pricing was fair. I will take my vehicles there from now on! More

by Martin S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Kunes Buick GMC of Greenfield responded

Hi Martin and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Mike Evans - Service Director

November 04, 2021

I always have a pleasant experience working with the service department. Great communication, quality work. More

by SBERGEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Report | Print
Nov 05, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Evans - Service Director

November 04, 2021

I have always been treated great at John Paul. Leasing was a breeze for the 2 Encores and the second one I later purchased. All so easy! Their service department is top notch as well. More

by LARRYA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review, Larry. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mike Evans - Service Director

November 01, 2021

Joe was very easy to work with. Kept me informed. Excellent customer service. Felt he was honest More

by Debkat1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 01, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Evans - Service Director

November 01, 2021

I took my car in because the brakes are soft (ie, pedal goes quite far down when pressed; improves when brakes are pumped). They replaced the rear brake pads and rotors and serviced the front pads at a c More

by DMSRPH
Recommend Dealer
No
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2021 -

Kunes Buick GMC of Greenfield responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mike Evans - Service Director

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