Kunes Buick GMC of Greenfield - Service Center

Just bought a new encore Wednesday and by Friday we’re having tire pressure issues. Wife called and they gave us 1pm service apt. One tire had a screw in it and they replaced with a new tire no charge. Re having tire pressure issues. Wife called and they gave us 1pm service apt. One tire had a screw in it and they replaced with a new tire no charge. Rest of the tires were checked and air added and now all is showing at correct PSI. Was very pleased with this first service experience. More

Outstanding service, driver took me home and picked me up when Car was completed. Great when Car was completed. Great More

Service department was good but the shuttle service was awful. The driver was erratic and did not pay attention to the road. Very concerning. awful. The driver was erratic and did not pay attention to the road. Very concerning. More

Joe Carini is very nice and communicates every step of the way. He is a great asset to your team!! the way. He is a great asset to your team!! More

It took the same amount of time to service my car very efficient got ride too efficient got ride too More

Steve B. Is a. very easy and thoughtful person to work with and makes sure that you are satisfied with and makes sure that you are satisfied More

I feelnthe technicians did a great job handling what was required of them, my only draw back was the lack of communication regarding the length of time this service was going to take. I would have made some required of them, my only draw back was the lack of communication regarding the length of time this service was going to take. I would have made some alternate arrangements if I had known it was going to be a 2 hour wait. More

Great job really quick easy to work with , easy to get a rental car …… I’ll take my truck there all the time rental car …… I’ll take my truck there all the time More

Polite courteous overall good experience no complaints the experience was fine there's really not anything else to say the experience was fine there's really not anything else to say More

Steve in the service department was so kind and helpful to us. I didn’t know dealerships like this existed. I also would like to say that the customer service team was very nice and made sure we had a sh to us. I didn’t know dealerships like this existed. I also would like to say that the customer service team was very nice and made sure we had a shuttle to get home. Very satisfied with our experience! More