Kunes Buick GMC of Greenfield - Service Center

When I arrived at the dealership I was a tad on edge until I was greeted by Solomon and his great smile. I was worried about the service I needed and the cost and he assured me that everything was goin until I was greeted by Solomon and his great smile. I was worried about the service I needed and the cost and he assured me that everything was going to be ok. He told me to take the courtesy car home and he would arrange for me to be picked up. I left the dealership with the feeling everything was going to be ok! He did an excellent job calming down my nerves! More

When I'm told by service manager Mr Evans to ask for him when I get to discuss an on going issue and tell the service man that and still can't talk to gm I find it in poor tadte of customer service. AGAIN S when I get to discuss an on going issue and tell the service man that and still can't talk to gm I find it in poor tadte of customer service. AGAIN START OF PURCHASE OF VEHICLE TO PRESENT I WILL NOT SEND ANYONE OVER TO PURCHASE OR REPAIR A VEHICLE. Of course you didn't find anything wrong w it, but I should conveniently pay you 90 everytimr to bring it in to be checked? What the xxxx did I purchase warranty for? Especially, being fismissed it could be an antenna or loose connection? Nobody checked anything. More

A little expensive but customer service and workmanship make it worth it. I always feel comfortable taking my vehicle here. make it worth it. I always feel comfortable taking my vehicle here. More

Everyone I deal with are always friendly. Service is good and done in a timely manner and done in a timely manner More

Car not done when promised at appointment reservation. Took 4 hours to get the estimate. The final cost was over estimate. Bought car there and been coming for years didn’t even offer discount or wash car Took 4 hours to get the estimate. The final cost was over estimate. Bought car there and been coming for years didn’t even offer discount or wash car as requested. More

Great service hours, Very helpful, always more than willing to answer questions pertaining to the service performed. And they treat you with respect. Good customer service. willing to answer questions pertaining to the service performed. And they treat you with respect. Good customer service. More

THEY ARE HONEST! I have taken my Saturn Vue there several times and each time they took the time to explain what was going on or actually took me into the service area to show me what was happening. several times and each time they took the time to explain what was going on or actually took me into the service area to show me what was happening. The service writer Joe is always polite and listens to what I HAVE TO SAY and takes care of the problem. What more can you ask for. More

I've been taking my cars to John Paul's for quite a few years now and they have always done a great job. Their staff is always nice and friendly. I would recommend them to other people. years now and they have always done a great job. Their staff is always nice and friendly. I would recommend them to other people. More

I Ike John Pauls because they value their customers like family.You know that your car Is going to be done in a in a proper amount of time and letting you know if they find any other problems right away.. I family.You know that your car Is going to be done in a in a proper amount of time and letting you know if they find any other problems right away.. I always know I can depend on John Paul is the right place to go for my vehicle..Thank you for your service now and always. Darlene Niklasch More

The work was performed very well. My service rep., Joe was polite and professional. He clearly explained what was needed. He contacted me immediately when my car was ready for me. was polite and professional. He clearly explained what was needed. He contacted me immediately when my car was ready for me. More