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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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August 25, 2021

Came in for a scheduled oil change.Everyone was Came in for a scheduled oil change. Everyone was pleasant Serviced adviser explained later my vehicle would need some small services soon. Place is More

by CHRYCON96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Aug 27, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Evans - Service Director

August 24, 2021

Cost of service was reasonable but time for service was poor. An oil change and tire rotation even with multipoint check should not take nearly two hours with a scheduled appointment. Noone wants to sit in More

by Reluctant shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 27, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Evans - Service Director

August 23, 2021

Had a very worrisome issue with the vehicle we were using for a trip to a family wedding out of town. Luckily, had no immediate issues over the weekend but got the vehicle in for checkup immediately at firs More

by Wantoknow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Evans - Service Director

August 21, 2021

This service was not up to normal standards. I noticed my vehicle was in the parking lot and was not notified in the waiting room. More

by Jjgir1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Mike Evans - Service Director

August 21, 2021

They are honest and do a wonderful job carefully checking everything to make sure my Buick is safe. They warranty their work and that is peace of mind. More

by Amanda S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Aug 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Evans - Service Director

August 20, 2021

So happy with the service at this dealer. They are always professional and helpful, taking care of all my car needs. I would never go anywhere else. More

by bezandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam and Joe
Aug 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Evans - Service Director

August 20, 2021

One of the reasons your service is excellent is all you have to do is drive in and your service consultant Steve Buczak and greets you. I don't know if Steve remembered me or the car or both but he was More

by thetrentacostis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Buczak
Aug 23, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

August 19, 2021

Great Service. Team was friendly, fast they and completed all service as expected. I had zero issues and will be taking my Sierra back for future services! Thank You! More

by JOSHBAUMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Aug 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Evans - Service Director

August 18, 2021

Only used 3 times. Once by my husband the other 2 by me. All times pleasant people and very helpful. Will use again when needed More

by Kotz4867
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Evans - Service Director

August 17, 2021

The work was excellent. Very quick very professional. A service writer for very talkative very nice very friendly. Would recommend Highly. I’ve been to many search for Barb the phone with very clean inside More

by Sterlingotis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Evans - Service Director

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