Kunes Chevrolet GMC Of Elkhorn

Put on Your Negotiating Face I found a car that I liked at Kunes Country Chevrolet/GMC on cargurus.com and contacted them to see if it was still available. I was contacted by a s I found a car that I liked at Kunes Country Chevrolet/GMC on cargurus.com and contacted them to see if it was still available. I was contacted by a salesman by email and set up a time to come and see it by phone. Enroute to the dealership, I got an email saying that they were sorry but they had received a deposit that he had not known about, but they had other cars, blah, blah, blah. This seemed like an old car dealer trick to get someone interested to buy. Anyway, I did not get the email on my phone until I arrived. Salesman was not there to meet me...had to run an errand...Keep me waiting. I talked to the sales manager and he apologized about the mix-up, didn't know details of the deposit on the car, but wanted me to see it anyway, blah, blah, blah. Looked at it, drove it, took it to lunch. “What would it take to get you into this car today?” – right out of the used car salesman's handbook. Evaluated my trade and initially offered much lower than indicated on several websites (edmund's, KBB, cargurus.com) and wanted way over the value of those sites for the vehicle I was interested in. Also had a “Hail of a Sale” and this car had some hail damage. Discount from their published price brought the car down to a little above where it should have been WITHOUT hail damage. They made offer, I made offer, “Let me see what I can do”, “Can you give me something to work with”, blah, blah, blah...again right from the used car salesman's handbook. Eventually made a deal but figured I paid about $1200 more than I should/could have. Be wary of hard negotiating stance they will use and be ready to deal hard or you will overpay. By the way, I was assured by the sales manager that the hail damage could be repaired for $500 - $800 but the estimate I had was over $1700. Got it done for $1000. More

Pleased with purchase I worked with Carl and Ron mainly on the site visit but Vince also was helpful getting us information via email. Overall we are pleased with the vehi I worked with Carl and Ron mainly on the site visit but Vince also was helpful getting us information via email. Overall we are pleased with the vehicle thus far while it exceeds our needs in the interior amenities it is the exact type of vehicle we were looking for to grow our family with. I would recommend Kunes to others as a nice dealership to work with. More

Great Buying Experience I recently purchase a truck from Kunes in Elkhorn and was very happy with the buying experience. I worked with Rick Higgins on the deal and the experi I recently purchase a truck from Kunes in Elkhorn and was very happy with the buying experience. I worked with Rick Higgins on the deal and the experience was great.. no high pressure sales tactics here. I would recommend Kunes to anyone looking for a new vehicle. More

Great new car We were very pleased with our experience at Kunes. We drove several vehicles before making our decision and never felt pressured. Once our choice wa We were very pleased with our experience at Kunes. We drove several vehicles before making our decision and never felt pressured. Once our choice was made they found the color we wanted the same day. Jon was very knowledgeable and helped us through the new car purchase, even making the financing process "almost painless". We would rate customer service a 10 and love our new car. We would recommend Jon and Kunes Country to anyone. More

Carl Miller I have to say that I am very pleased with my experience with Carl Miller. This was the first time I bought brand new. He was very friendly, very patie I have to say that I am very pleased with my experience with Carl Miller. This was the first time I bought brand new. He was very friendly, very patient and very knowledgeable. He explained everything very well along with a lovely sense of humor. Not a stuffed shirt moment to be had. At the same time keeping the process professional. I at no time felt overly pressured. I asked questions and he answered them all to my satisfaction. When he found out that the car I had come in to look at had already sold he went above and beyond finding the one I wanted. I have no hesitation in recommending him to give you the service and attention you need in buying a car. A big thank you to Carl.... I love my new car! More

Great overall experience. Very friendly and helpful staff, and a laid back environment. No high pressure salesmen. I will definitely return for future vehicle purchases. staff, and a laid back environment. No high pressure salesmen. I will definitely return for future vehicle purchases. More

I recently leased a 2014 Chevy Silverado K1500 LT Crew Cab pickup. I chose Kunes Chevrolet in Delavan, WI because I have a trusted contact in the special financing dept. Her name is Nicole. She(along with Cab pickup. I chose Kunes Chevrolet in Delavan, WI because I have a trusted contact in the special financing dept. Her name is Nicole. She(along with her immediate supervisor, Curtis, who is also very knowledgable and helpful) has helped other friends of mine to find financing for troubled or spotty credit ratings and put them into vehicles to fit their lives and budgets. I called to have a vehicle brought from their Elkhorn location to the Delavan location(where Nicole works) and when I arrived they informed me that Curtis had gone to p/u the vehicle and he found that it would not start and that something was wrong with the electrical/charging system. They could have quickly tried to "band-aid" the vehicle, but they were honest about what happened and were willing to help find something similar. Needless to say, Curtis was not very happy to discover a vehicle for sale in the lot that could not perform. They set to work immediately to find a truck that would meet my personal and financial needs. Roberto Rocha was the sales professional that we worked with, and he was very knowledgable as well. He spent time explaining our various options(lease or buying outright) and how they would affect the bottom line and how credit scores are affected by different financing options. He was also very knowledgable about the truck and how the new technology worked(i.e. the stereo, touchscreen controls, backup camera, OnStar, SiriusXM radio, etc.) There was not a question that he couldn't answer. I am taking the truck in to the service department for a protective coating application on the truck's interior components and the exterior of the truck as well. After this I will be able to fairly rate the service department. In the end, the finance team was able to combine my credit with that of my wife, and got us qualified for a lease on the truck that was only $30 higher than Chevy's introductory rate for this particular truck! Not too shabby. Thanks Nicole, Curtis, and Roberto for making this a good experience for my family and I!! I give them all(and the dealership as a whole) a "5-Great" rating and will continue to do business with Kunes Country Auto Group for years to come. P.S. Buick is the only option in the vehicle make selection window and dealerrater would not allow me to submit without selecting a vehicle make, so that is why Buick is selected when I have indeed purchased a Chevrolet vehicle from Kunes. More