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Kunes Chrysler Dodge Jeep Ram of Belvidere
Belvidere, IL
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 318 reviews
March 06, 2026
The salesman Ken Penson was great. They even gave me a truck to drive while they were getting mine ready. They also have a great service department. They even gave me a truck to drive while they were getting mine ready. They also have a great service department. More
by Brent THOMAS
Employees Worked With
Ken Penson, Johnny Garner
February 21, 2026
Sent truck to service on 2/16 , after 2 days was told it was coming to this service department, called Friday 2/20 , service said they would know something by the afternoon, I waited but no call back for a was coming to this service department, called Friday 2/20 , service said they would know something by the afternoon, I waited but no call back for a update . Called and was on hold 30 minutes to talk to someone for a update , was told no one could take my call , I asked for a loaner due to missing work for 4 days , service never called back about the loaner vehicle or update on the car . The guy earlier just said he had no clue what was wrong with it . My 3rd purchase here and I get treated this way is just awful and I don’t know if we will buy from any Kunes again . More
by maichamoreno
Employees Worked With
Alex
January 28, 2026
No issues with first oil change for 2025 Pacifica we purchased there. We didn’t have to wait long for an appointment or when the service was taking place. Comfortable waiting area. purchased there. We didn’t have to wait long for an appointment or when the service was taking place. Comfortable waiting area. More
by C&D Mallory
Employees Worked With
Aaron
January 08, 2026
Do Not Recommend. Dishonest business practices. I regret buying my 2025 Grand Cherokee here. The car was shipped to me with exterior damage, and they lost the spare Dishonest business practices. I regret buying my 2025 Grand Cherokee here. The car was shipped to me with exterior damage, and they lost the spare key. They promised to reimburse me if I bought and programmed a new key myself. I spent $533 doing so, and now they have ghosted me and refuse to return my calls or emails. I should have done more research on the Kunes group’s reputation regarding discrimination and poor management before giving them my business. Save yourself the headache and money shop somewhere else. If this is your only option, do not work with Josh Gaudio and Shane Gilwater. More
by lnmn4life1134
Employees Worked With
Shane Gillenwater, Josh Gaudio
December 20, 2025
The best experience I’ve ever had at a dealership! Everyone was friendly and extremely helpful. We left with exactly what we wanted and at a better rate than we expected! 10 out 10! Everyone was friendly and extremely helpful. We left with exactly what we wanted and at a better rate than we expected! 10 out 10! More
by Yishai1984
Employees Worked With
Sal, Johnny Garner
August 19, 2025
Would not recommend the service department here. Every other time there is an issue. Poor communication if your service writer is gone no one knows anything. Never loaner cars available. Shuttle dri Every other time there is an issue. Poor communication if your service writer is gone no one knows anything. Never loaner cars available. Shuttle driver is however awesome. More
by LadyHeathen
Employees Worked With
Jamieson
