Kunes Chrysler Jeep Dodge of Elkhorn

Stay away from the service department go to Chevy or ford in Delavan but stay far away from jeep dodge of Elkhorn worst ever especially Patrick & Brian in Delavan but stay far away from jeep dodge of Elkhorn worst ever especially Patrick & Brian More

I have gone to Kunes in Elkhorn for serive since purcahsing my truck four years ago. I will no longer have service done here. A Kunes rep called me about 2 weeks ago and set up a recall appt for my purcahsing my truck four years ago. I will no longer have service done here. A Kunes rep called me about 2 weeks ago and set up a recall appt for my DEF pump, the rep also arranged for a loaner to be pciked up at the time of service. When I arrived, the service adviser lectured me about how the rep who scheduled the appt can't promise loaners and that particualr program is new and struggling. I drove an hour for the appt but I agreed to reschedule. I have had issues with frequent regens (2 a day) in my diesel and asked if the DEF pump could be the issue. Kunes has been attempting to ID the issue w/o luck. Another service advisor stepped in the conversation and asked if I "actually" need a 3/4 ton P/U. I explained that I don't need it's full ability everyday. The advisor then explained that the issue is how I drive it. The truck has 145,000 miles on it and 70,000 is towing over 7,000 lbs. The advisor didn't know the truck, it's history (which is in the Kunes computer) or me but was willing to speak down to the owner. I left before I couldn't control my temper and called the service manager later to cancel the appt and inform him I will never return. More

I bought a 2017 F-250 on 1/4/20 went to Janesville and on the way back the passenger heated seat went out, Called the dealership Monday 1/6/20 told them about the heated seat not working and they told me it the way back the passenger heated seat went out, Called the dealership Monday 1/6/20 told them about the heated seat not working and they told me it was not covered under warranty. I think when you spend that kind of money they should warranty something that went out within 5 hours of buying the truck. Also had them fix the driver side step cause it didnt go all the up but it still doesnt go up all the way their mechanic skills are not good. More

Had a very pleasant experience in perchasing my new Durango R T Jordan Lockhart is a pleasant and courteous sales person who listens to what you are looking for and has the knowlege to find it. Durango R T Jordan Lockhart is a pleasant and courteous sales person who listens to what you are looking for and has the knowlege to find it. More

Went in not sure on what I wanted. Came out a owner of a brand new Jeep all thanks to Jordan. He did everything he could to help me find the best deal for the right price and within a good budget. Friendly brand new Jeep all thanks to Jordan. He did everything he could to help me find the best deal for the right price and within a good budget. Friendly environment and very friendly staff highly recommend More