We took in our 2013 Chevy Equinox to get the exhaust manifold replaced and the service received was excellent. Thank you Dan, so very much for being personable, caring and comprehensible with our situation. You are the reason we will continue to take our vehicle there. Don't ever change who you are, once again thank you👍
"Poor Customer Service / DO NOT trust service dept"
Service department flat out lied about doing a service to my car. I wont list the person's name, but if you read this you know EXACTLY who you are. I spoke with a manager about what happened and was told to bring the car back to have the service performed. I brought it back a second time and once again was told a particular service was done to my vehicle by the same liar that said it was done the first time. I knew it was a lie because my car wasn't moved from the same spot where I left it on my arrival to the dealership at 9:30 am until the time I picked it up at 4:45 pm. The car wasn't touched. I intentionally noted some things on the vehicle before I left it just to see if anything would really be done and just as expected.. IT WASN'T!.
I didn't bother to go back to the manager.. It was obviously useless the first time. I will NEVER do business with this dealership again and most certainly will not bring it to the service department for any kind of work whatsoever. I will not refer anyone to go here. It was BY FAR the worst experience I've ever encountered in all my years of buying cars. I will be taking my vehicle to another place I can trust for the work and repairs needed to be done. If I could do it all over again, I would have stayed clear of this place!.
After seeing 777 Customs at the Milwaukee Auto Show I met with Marcos to talk about new rims and tires for my Wrangler. I gave him a budget and a few examples of what I had in mind and he took it from there. He also suggested a leveling kit to accommodate the larger tires, get the look I wanted and stay within my budget. Marcos even sent me sneak peek pictures as they worked on my Jeep. I couldn't be happier with the quality of the parts they selected and the customer service I received.
I went to get my car an Oil Change and my Tires rotated (2/20/15) I was told that they couldn't do a tire rotation because of the lug nuts that were breaking or broke from what Sam told me that was working the desk. I got charged for lug nuts that I didn't ok for and I told him not to do the tire rotation which obviously they didn't but yet I still got charged for it. Come to find out the lug nuts were perfectly fine. To make a long story short, everything was taken care of. I appreciated the way Dan took care of the situation and resolved the issue like a Manager should and provided me with great customer service. I still recommend this dealer for people looking to purchase a car. Thank You.