Kunes Mad City Mitsubishi of Madison

Purchased 2 vehicles from this location. Super friendly and very easy to work with. Highly recommend! Super friendly and very easy to work with. Highly recommend! More

Would rate zero stars if possible. Went to view a vehicle with the possibility of a trade in, didn't need to trade but would if it was worth it, was a 2015 Ford Fusion with 70k on the Went to view a vehicle with the possibility of a trade in, didn't need to trade but would if it was worth it, was a 2015 Ford Fusion with 70k on the clock . The car we were viewing was approx $20k, the salesman presented us with a sheet full of additional charges which i've never seen before. 1) Vehicle $20,495 - What i came pay 2) Mechanical Service $2895.00 3) Some coating they put on the car $2500.00 4) Service $499 5) Government Fees - $1500 6 Trade In - $3000 I'm pretty sure most of this was made up so they could take things off the list and make us feel like they were giving us something. In the end we got items 2 and 3 off and $5000 for the trade in, in hindsight it was a bad deal for us, the trade in was excellent condition, low miles, nothing wrong with it all and probably worth $7000 The following day we noticed a big dent in the drive side door, near the handle, we didnt see this during the test drive as it was night time and they never told us or pointed it out. After contacting them about it they basically told us it was our problem. Then the breaks started making some funny noises, they also told us that was our problem. We handed them a perfectly good car, paid the asking price and whatever else they added on and the after service was disgusting, they want nothing to do with us and refuse to help us with anything to do with the car unless we pay them. Will never do business with them ever again and am making sure anyone we know will not do business with them too Awful company and disgusting people More

Easy enough to get approved to get or refinance your car but beware! Things will be added on that are said to be included but you're actually paying for. Then to try to get through to anyone for help is imp but beware! Things will be added on that are said to be included but you're actually paying for. Then to try to get through to anyone for help is impossible! No one answers their phones, they never call you back, worst dealership ever. Would not recommend to anyone. More

Tracey added on supplemental items without her knowledge of what they even were for an elderly friend. She charged a whopping $1500 for gap, triple what a credit union charges, This is coming from working of what they even were for an elderly friend. She charged a whopping $1500 for gap, triple what a credit union charges, This is coming from working with gap and service contracts. They cost the dealer maybe 400 max. You do the math. Tracey will not reply to the many messages left and shows she cares about commission more than the customers! Buyers Beware! Big business equals Big Money! Go through a credit union for your loans. More

Service was great go see Tamarra Taylor ! Great customer service and hospitality. Beautiful smile ! Ask for Tamarra Taylor. Great customer service and hospitality. Beautiful smile ! Ask for Tamarra Taylor. More

Talk but don't listen car dealer. Try to make a deal through any means necessary. Try to make a deal through any means necessary. More

I visited a few days ago and I great a had great experience with Xavier Williams he was very helpful and understanding with I was looking for. I will be back here for another experience. experience with Xavier Williams he was very helpful and understanding with I was looking for. I will be back here for another experience. More

I worked with Salesman Peter Biewer, 5/28/22 got a 2019 Subaru Forester! He's Awesome!! Subaru Forester! He's Awesome!! More

The car I was interested in had been sold before I scheduled the appointment. Neither of the people I was to ask for was present at the appointed time. Felt like "bait and switch". I will not return. scheduled the appointment. Neither of the people I was to ask for was present at the appointed time. Felt like "bait and switch". I will not return. More

Worst dealership experience I had in my lifetime. Sales person was super incompetent and asked for the printed loan pre-qualification offer before the test drive. Then I made a complaint and requested a di person was super incompetent and asked for the printed loan pre-qualification offer before the test drive. Then I made a complaint and requested a different salesperson, needless to say didn't purchase and wouldn't recommend to anyone. More