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LPK Chrysler Dodge Jeep RAM of Defiance
Defiance, OH
36 Reviews
Since 1966 our family-owned dealerships have helped drivers from across the region find the perfect vehicle. Our roots in the Monroe, MI community go back to our early beginnings on West Front Street. That year, Ralph Mahalak Sr. founded Monroe Dodge with eight employees and limited resources. Monroe Dodge overcame its initial struggles to form a customer base and with much hard work, grew to the point where it moved to its current location on North Monroe Street. Monroe Dodge continued to move full stream ahead and excel in both the good and bad times in the automotive industry. Sadly, Ralph Mahalak Sr. passed away on June 6, 2017.
Today, his four sons; Ralph Mahalak Jr., Mike Mahalak, J.P. Mahalak & Alex Mahalak, follow in his footsteps and lead successful dealerships of their own. Four of which are located in Central Florida, Alfa Romeo Fiat of Winter Haven, Posner Park Chrysler, Dodge of Winter Haven & Lake Wales Chrysler. Ralph Mahalak Jr. is also a partner of Buckeye Dodge Chrysler Jeep RAM Fiat, with Steve Tetrick.
A lot has changed in the world since 1966, but at LPK of Defiance our priorities remain the same. Here the customer is always No.1. We go above and beyond to provide every person with an exceptional shopping experience. In fact, it’s our outstanding customer satisfaction, facility, processes and training requirements that has awarded us multiple awards from Chrysler.
Our beautiful dealership is conveniently located near Fort Wayne, In and Bowling Green, OH. Here you will find an incredible selection of new Chrysler, Jeep, Dodge and RAM models, including the Jeep Gladiator, Wrangler, RAM 1500, Dodge Challenger, Chrysler Pacifica, RAM ProMaster and ProMaster City, RAM 4x4s, commercial HD RAM trucks with upfits and much more. We also have an impressive selection of quality late-model, low-mileage, certified pre-owned models for you to choose from!
At LPK of Defiance we make it easy to really explore the capability of every vehicle in our inventory. Once you find the perfect car, truck or SUV, our team can get the license plate and registration done the same day (in most cases). We also offer extended warranties and Mopar service contracts to fit any budget! See for yourself just how easy it is to shop for the perfect vehicle at LPK of Defiance, home of the “Low Payment Kings!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 36 reviews
February 15, 2024
Make sure you verify prices before going. I told the person via text who messaged me. What I wanted to pay…. Responded with can you come Thursday…. I came Wednesday and they were not willing I told the person via text who messaged me. What I wanted to pay…. Responded with can you come Thursday…. I came Wednesday and they were not willing to even come close to the 18k I originally said…. Wouldn’t budge off 19.7 almost 2k more then I said via text that I wanted to be around… Drove almost 3 hours each way for nothing… Very misleading and bad business ethics. More
by Jcoomer04
Helpful January 02, 2024
Had a great experience at LPK and with Audrey and the entire team that day! I would highly recommend them if you are interested in a new vehicle. entire team that day! I would highly recommend them if you are interested in a new vehicle. More
by clintkeifer
December 15, 2023
Audrey is the best she Allow me to walk over the car test drive it without any pressure to sell she allowed me to make up my own mind I' like that. The dealership itself I know not much about but the manager drive it without any pressure to sell she allowed me to make up my own mind I' like that. The dealership itself I know not much about but the manager Josh was very friendly. After I brought the car home I noticed a problem with the rear brake I let Audrey know and they are going to handle it I think that is a great I recommend Audrey at this LPK dealership More
by .materboy80
November 28, 2023
Keirstyn and Audrey made me feel very relaxed, and made the car buying experience exceptional! the car buying experience exceptional! More
by balmerd
November 21, 2023
I purchased from them being out of state and Audrey was very very helpful throughout the whole process! Definitely the best car buying experience I’ve had to date. Would do it again! very very helpful throughout the whole process! Definitely the best car buying experience I’ve had to date. Would do it again! More
by Dawson
Employees Worked With
Audrey Brandi
November 16, 2023
Upset that I was not informed that the lease balance wasn't being paid in full & instead $3100 was transferred to my new loan. Out of the 3 people assisting me, not 1 went over this with me. I came with wasn't being paid in full & instead $3100 was transferred to my new loan. Out of the 3 people assisting me, not 1 went over this with me. I came with my payoff quote, & a payment I was wanting for my new vehicle. All I was told was "yes, we're gonna get you taken care of, we can get you out of the lease & get you a payment close to what you want" I went home, realizing then, I was not informed of the $3167 they didn't pay towards the lease was transferred to my new loan. Sneaky way of making a sale. More
by gaylelynn73
October 25, 2023
They went out of their way explaining and showing me what I thought was wrong. Staff was very helpful I thought was wrong. Staff was very helpful More
by anthonygotti545
Verified CustomerEmployees Worked With
Other Employees :
I forget his name but he checked out my alignment, also went out of his way explaining to me from start to finish, thanks again
October 11, 2023
Everyone at the dealership was happy to do there part and make my truck purchase so painless!!! Very very helpful before I even arrived to there dealership as well!!! make my truck purchase so painless!!! Very very helpful before I even arrived to there dealership as well!!! More
by stohlmanwphorses
October 11, 2023
The staff at LPK was very pleasant to work with. Audrey and Kierstyn were also helpful throughout the entire process. I recommend them! Audrey and Kierstyn were also helpful throughout the entire process. I recommend them! More
by Dan
October 10, 2023
High cost for oil change and tire rotation. I appreciated the inspection but I’ve never paid over $90 for an oil change. I appreciated the inspection but I’ve never paid over $90 for an oil change. More
by FRANKENSTEINGASS
