La Mesa RV Center
Tucson, AZ
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60 Reviews of La Mesa RV Center
This dealership and management will outright lie to you. Went to pick up our rv and it wasn’t ready and it had a lot of issues that weren’t resolved. Waited until the following day to pick up and the issues Went to pick up our rv and it wasn’t ready and it had a lot of issues that weren’t resolved. Waited until the following day to pick up and the issues were still not resolved. Took it anyways with a promise from a manager that when I brought it back everything would be taken care of. I called back that same day when I got home and talked to that same manager and he said he had told me no such thing. I had to fight to get my 1 day old rv fixed without having to pay for it. Took it to Tucson la mesa the next week and had to explain everything all over again except now there was a huge leak that had presented itself because it had rained. Nothing was ever fixed and the manager from the mesa la mesa was just simply a liar and I will never even look at anything from this company. More
LaMesa customer service lies, I had them put a leveling system a year ago February and had problems with it. They checked it out and said they could not find a problem. The leveling jacks still lowered th system a year ago February and had problems with it. They checked it out and said they could not find a problem. The leveling jacks still lowered themselves Down when in storage. Took it to Camping World and they found the problem . LaMesa Had put off brand hydraulic hoses on and they are not what I paid for. Talked to sales manager, service manager and they did not return my texts or calls. Customer service told me they will not fix it Due to they have no control. BS they put the cheap hoses on and charged me FULL price Buyers Beware More
La Mesa Tucson service SUCKS. Bought rv from them in 2017, sales was ok to deal with. Also bought extended warranty and have issues with the service department every time we delt Bought rv from them in 2017, sales was ok to deal with. Also bought extended warranty and have issues with the service department every time we delt with them. Better Business Bureau rates them at 1.1 out of 5. Will not be going back for any service work. More
Horrible, Horrible, horrible horrible horrible horrible horrible! They have had trailer for 8 months and have not called me to update me, they want to always take your name and number to call you back and horrible! They have had trailer for 8 months and have not called me to update me, they want to always take your name and number to call you back and never do, customer service people are rude, avoid buying any trailer from here, horrible place. Paying for a trailer I can't even use and enjoy! More
After nearly a year owning my Tiffin Cahaba that I bought brand-new from La Mesa RV in Tucson, I can assure you that they have absolutely no intention of honoring the warranty they provide when they sell you brand-new from La Mesa RV in Tucson, I can assure you that they have absolutely no intention of honoring the warranty they provide when they sell you an RV. My Cahaba has had numerous issues that are supposedly covered under warranty but which La Mesa refuses to service. I have contacted Tiffin directly and they confirmed they approve of the warranty repairs but La Mesa repeatedly goes weeks without returning my calls with service requests. And then when I finally do get my Cahaba in for service, they keep it for months then return it in the same condition saying that Tiffin does not approve of the repairs (not true, see above). Examples of the issues I've had that La Mesa has refused to repair: furnace doesn't work, major leak in rear door, Volta system alternator doesn't work, solar panels don't work, lighting control panel doesn't work, Volta control panel doesn't work. These are not minor annoyances; they are major system problems that are clearly covered under the warranty. Tiffin agrees they are backed by the warranty. I suspect what is going on is they make vastly more money on non-warranty repairs than on what they are reimbursed from Tiffin for warranty repairs. So they have every incentive to ignore warranty repairs. They'll glad-hand you with a nice warranty when they sell you an RV but they appear to have no intention of honoring it. More
Terrible Customer Service experience for my brand new Tiffen Wayfarer. You cannot get their service department to answer their phones. You will get put on hold and eventually be routed to Phoenix or Cali Tiffen Wayfarer. You cannot get their service department to answer their phones. You will get put on hold and eventually be routed to Phoenix or California where the operator will route you back to Tucson. Follow-up on pending work is non-existent. From the other dissatisfied reviewers experiences, I see I'm not alone. Steer clear of La Mesa RV if you have alternatives. More
I paid $5,000 as a deposit for a fifth wheel one month ago. They still have not delivered this vehicle to me. They can't find parts, they don't perform the work they say they're going to perform, and I've ago. They still have not delivered this vehicle to me. They can't find parts, they don't perform the work they say they're going to perform, and I've found some outright lies. I was told that parts were on back order, but I found the parts myself on the lippert website. They tell me that if I buy them they will reimburse me. I don't believe a word of that. I am strongly considering backing out of this deal. More
Avoid this dealer. They have minions search on RVTrader for privately listed trailers and motorhomes, then send you out multiple emails attempting to scam you into sell They have minions search on RVTrader for privately listed trailers and motorhomes, then send you out multiple emails attempting to scam you into selling at well below book. Don King is the top shark who tries to lie his way into your confidence. Stay away from this gang of exploitive and manipulative crooks! Q: How do you tell if a La Mesa RV employee is lying to you? A: Their lips are moving. More
La Mesa RV in Albuquerque has terrible service. Our brand new Winnebago micro mini has been in their shop most of the year and now my 12 month warranty has expired. they take forever to get parts a Our brand new Winnebago micro mini has been in their shop most of the year and now my 12 month warranty has expired. they take forever to get parts and then the repairs usually leave collateral damage. Then it goes back for repairs to fix very shoddy craftsmanship. In the past year we have used our camper only three times. We have taken it to La Mesa RV Albuquerque a dozen times and it’s still there now. Maybe I’ll get it back next year in February or March. Winnebago bears much of the responsibility for making a faulty product. Then La Mesa RV Albuquerque makes it worse with incompetent craftsman. I’m currently trying to convince Winnebago to extend my warranty another year. There should be a simple process but Winnebago is making me jump through hoops and I’m still waiting for their decision.This is my second Winnebago from that dealership in the last. More

