La Mesa RV Center

When purchasing a vehicle from this dealership be very very very thorough on your pre-delivery inspection and don’t take their word for anything because it’s not worth anything if there are any flaws leav very very thorough on your pre-delivery inspection and don’t take their word for anything because it’s not worth anything if there are any flaws leave the vehicle walk away have them fix it because once you’ve taken your vehicle the service department is horrible one year later still trying to get the PDI cleaned up. Won’t be buying my next vehicle from them More

If you have masochistic tendencies or you’re inclined towards self-harm or loathing, then La Mesa RV is the dealership for you! If not, don’t walk, RUN as far and as fast as you can from this customer towards self-harm or loathing, then La Mesa RV is the dealership for you! If not, don’t walk, RUN as far and as fast as you can from this customer torture chamber of horrors. Think of the absolute worst customer service experience you’ve ever had in your entire life. Multiply that by any figure with lots of zeros and you’re still setting the bar too high for this place. At La Mesa RV, you’re not a customer, you’re not even a human being, you are $$ and that is IT. Nothing more, nothing less. And boy do they let you know it at every opportunity once that ink is dry. This forum is forcing at least 1 star, but I would subtract stars if it allowed. I would provide specifics, but my new purchase from this dealership was SO BAD, there's not enough space here to tell my horror story. You wouldn't believe it if I did. IT WAS THAT BAD. More

Have been sitting at La Mesa RV for 4 hours and still not done with our trailer hitch. If you want your day wasted go to LA Mesa RV in Phoenix, Az done with our trailer hitch. If you want your day wasted go to LA Mesa RV in Phoenix, Az More

After dealing with Don King, it is obvious they are a bunch of bottom feeding opportunists. Offered me $58,000 for a motorhome worth at least $80K. DO NOT trust La Mesa RV Center. They and especially D bunch of bottom feeding opportunists. Offered me $58,000 for a motorhome worth at least $80K. DO NOT trust La Mesa RV Center. They and especially Don King (35 year employee) are DISHONEST! More

DO NOT TRUST THEM! Dishonest company, incompetent, dealing with Jay Castro. Do not trust them with your vehicle! Caused $20,000 in damages to our vehicle and offered $4,000. ZERO Starts. dealing with Jay Castro. Do not trust them with your vehicle! Caused $20,000 in damages to our vehicle and offered $4,000. ZERO Starts. More

WE HAVE BEEN WAITING MONTHS FOR YOU TO REPLACE THE DEFECTIVE AXLE ON THE NEW HEARTLAND CAMPER YOU SOLD US! LITERALLY MONTHS...THE ENTIRE SUMMER! AND NOW, AFTER WE HAUL IT ONCE AGAIN 120 MILES ROUND DEFECTIVE AXLE ON THE NEW HEARTLAND CAMPER YOU SOLD US! LITERALLY MONTHS...THE ENTIRE SUMMER! AND NOW, AFTER WE HAUL IT ONCE AGAIN 120 MILES ROUND TRIP FROM SANTA FE TO ALBUQUERQUE, YOU ORDERED THE WRONG AXEL!!! YOU CALLED US AND SAID TO BRING IT DOWN, YOU SAID YOU WERE READY TO REPAIR IT, AND YOU ORDERED THE WRONG ONE!!!???? YOUR SERVICE DEPARTMENT, YOUR COMPANY IS BEYOND IMPCOMPENTANT. THERE IS NO LISTENING, NO ACCURACY, NOTHING EVEN CLOSE TO PRIDE IN YOUR WORK. YOU HAVE RUINED OUR CAMPING EXPERIENCE AND GIVEN US NOTHING BUT EXCUSES OVER AND OVER. More

It has been a great positive experience. La Mesa in Tucson is number one in my book. Our salesman, Jerry Edwards, matched us with the perfect rig for us. Couldn't of had a nicer, friendlier knowledge Tucson is number one in my book. Our salesman, Jerry Edwards, matched us with the perfect rig for us. Couldn't of had a nicer, friendlier knowledgeable caring salesman then Jerry. I would be proud to have him on my team. Thank you for an awesome experience. Wolf and Diane Happy Campers More

This is for the Phoenix location on McDowell. Purchased 2021 Redwood 4001LK 6/30. Auto levelers didn't work among other issues. Took delivery a week later, still broken. After multiple emails and unanswere 2021 Redwood 4001LK 6/30. Auto levelers didn't work among other issues. Took delivery a week later, still broken. After multiple emails and unanswered calls, returned the RV to the dealer because their $5400+ warranty is useless. There is no mobile repair service, no communication, no response to emails, and no response to calls. STAY away from here, from their so-called RV shows, and whatever you do, do not waste your money on extended warranties or roadside services. We plan on filing with the Better Business Bureau, the "on your side" news stations, and if need be, exercising our rights under the lemon law. If we could rate it 0 stars we would. More

We bought a used Berkshire two months ago. The day we picked it up we were assured that the driver's seat would be repaired so it would stop rotating while you drove. We're still waiting for confirmation picked it up we were assured that the driver's seat would be repaired so it would stop rotating while you drove. We're still waiting for confirmation they have at least ordered the part. They never return calls and today, one of the General Managers to us she couldn't help and hung up on us. Once they sell you the RV, they don't care. More

A huge “Thank you!” to your Service Department of Rob Burdes, Luis Iractteta, & Jared Gebell. When one of the two air conditioners on our Tiffin coach died, these three came to our rescue! The temperat Burdes, Luis Iractteta, & Jared Gebell. When one of the two air conditioners on our Tiffin coach died, these three came to our rescue! The temperature in Green Valley, AZ, was in the mid-nineties, and we were sweltering. They located and installed the new air conditioner in such a professional and timely manner. We highly recommend these three members of your service department!!! ⭐️⭐️⭐️⭐️⭐️ More