Four-Disc Brake jobs are EASY on vehicles after 2005. Provided one uses bleeder check-valves on caliper bleeder valves while relieving the hydraulic-lock to retract caliper pistons to get the caliper off the rotor. Rotors just pull right out after that.
The rest is how well the calipers are hung with safety wire, and visual inspections of rigid and flexible brake lines, caliper seals, etc. Thereafter, removing spent brake pads "per axle" (both sides) at a time, and installing new ones with caliper grease on the backs of pads, on pad-glides, cleaning contact surfaces, gap-feeler-gauge check, and re-coat white lithium grease on caliper bolts, fastening calipers within manufacturers torque specs (torque-wrench). Replacing rotors is more cost-effective vs, 'turning' them, including manual de-glazing new rotor surfaces which takes a few minutes, for each.
After installation of rotors and makeshift lock with one lug nut, calipers re-installed, hydraulic pressure applied, and sufficient purge of line-end brake fluid including sufficient bleeding. Everything is done, including engine-on brake-test looking for brake light (combination valve), if none, then it's good to go. Re-install tires back on and set lug nut torque to manufacturer specifications. This includes all torque specs for caliber bolts, etc.
The Service Manager(s) at LaFontaine Buick in Lansing, seem to think removing a rotor should take one shop hour! lol More like 1/60 of a shop hour OR LESS to remove EACH pull-off rotors x 2 or TWO MINUTES, after calipers have been freed from rotors, without introducing air into the lines (bleeder check-valve installed during procedure).
The service manager(s) at LaFontaine Buick are NOT Licensed Mechanics and over-charge for simple steps within EASY maintenance tasks such as: Replacing brake pads and rotors on all-disc braking systems. I myself am a Licensed Mechanic, but I'm no longer doing this for a job, as I've moved on to a university engineering program as an older student, now in my senior year.
I just did not have any time or place to work on my car, so I took it to LaFontaine Buick, since Glenn Beuge used to be the previous owner, same shop, and I made an assumption that the Service Managers were also qualified MI State Licensed Automotive Mechanics, in the likes of how Glenn (Buege) ran his shop. Not even close!
LaFontaine is from out-of-town (not from Lansing) and is too corporate and less negotiating with customers. However, LaFontaine Buick in Lansing, their Licensed Mechanic(s) is/are highly qualified and personable, as I spoke with him while my car was hoisted, and we discussed techie talk for a bit while under my hoisted car.
LaFontaine Buick, in my experience does have good Mechanic(s), but their Service Managers are all bean-counters, and not licensed Mechanics, which is BAD for business! It should take no more than 0.5 hours to replace all pads and rotors, do combination valve test and get tires back on PER AXLE!
Plus at over 100,000 miles, who in their right mind would want to use OEM parts, when they should be using Aftermarket Parts! All in all, a $200 brake job costed over $400 at LaFontaineBuick in Lansing, for just ONE AXLE, and managed by Service Managers that have NO CLUE about Automotive Technology! If they did, they'd know it DOES NOT take an hour to remove two rotors, more like TWO MINUTES!!! lol
But I will re-state that LaFontaine Buick in Lansing, do in fact have good Mechanics with decades of experience, school and licensing, so no issues with maintenance qualifications and/or quality. Car dealers typically make deals with customers who are Licensed Mechanics and also know that Service Managers are best recruited from veteran Mechanics, working their way up from the shop floor into management as Service Writers. So keeping labor-rate bills as "fair" as possible is customary of qualified Service Managers who are veteran Mechanics.
Car dealerships make MOST of their profits by selling cars, not fixing them, WITH THE EXCEPTION of maintenance overhauls for RE-CERTIFYING used cars back into the market. Aside from these two functions, Licensed Mechanics and Maintenance in general is seen as a "necessary evil" especially by corporate shop owners. All industries tend to exploit Mechanics anyway, and most Mechanics these days work as contractors not direct employees for many different companies and shops.
I think the Michigan Secretary of State has strict laws regulating automotive repair shops and it is the customer's right to demand that a Licensed Mechanic overseas the minimum shop hours needed to complete a maintenance task. Although, if the customer is not a tradesman or mechanic, then I don't see the point, as Service Manager(s) could tell lay customers anything, (e.g. "muffler bearing" and "turn signal fluid", lol).
On four-disc automotive braking systems, once the calipers are freed from the rotors (which shouldn't take more than 15 minutes for entire "axle"), simply pulling the rotors off the bearing studs is ALL THAT IS REQUIRED! It should not take more than two minutes to pull off two rotors! Charging an entire HOUR to pull off two rotors is HIGHWAY ROBBERY!
LaFontaine Buick in Lansing does have a good facility, and good mechanic(s), no problem there. Their billing department is also friendly and not rude at all. But LaFontaine Buick in Lansing has a serious problem with UNQUALIFIED SERVICE MANAGER(S) who know nothing about cars and functioned as belligerent bean counters to say the least. If they were not, they'd agree that it should take no more than five minutes TOPS to pull off two rotors!
I had to get in the face of one of the Service Managers or Parts Managers to a near yelling match before my bill was dropped from nearly $500 just for one EASY "axle" down to around $400. When this job should have costed no more than $350 using OEM parts instead of Aftermarket parts!
If LaFontaine Buick does something to reform their Service Manager(s) and gets to the level of professionalism that Glenn Buege's Service Managers had, (all of whom were Licensed Mechanics as well), then I can see LaFontaine Buick in Lansing gaining higher customer reviews, and attracting in more customers pertinent to automotive repairs and maintenance.
I'm sure LaFontaine Buick in Lansing is competitive and has many happy customers in regard to selling cars. But I would have to say their Service Manager(s) and repair/maintenance billing is seriously SKEWED on the high end of the Bell Curve toward OVER-CHARGING for repairs!!!
Constructive criticism is how business improves its craft, and ultimately customers determine business markets, provided more information pertinent to industry practices are available. When I was a Licensed Mechanic, I'd get the best deal for the customer, based on repair procedure, mileage and parts, as this would attract in more business. In a real Service Management operation, NO ONE is allowed give repair advice and determine PRACTICAL WORK ORDER TIMES except Licensed Mechanics.
Manufacturers do set flag-hour times for specific procedures typically as maximum-times, but these are also subject to discretion from shop to shop. I'd be embarrassed to tell a customer that removing rotors will take an hour! If the customer is ignorant and knows nothing about maintenance, they'd think this is "normal", which is an anathema against good business practices!