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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
539 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 539 reviews
March 03, 2026
I was treated very nicely. Both my salesman and financial men were very nice. I appreciated their hospitality and patience . They were very helpful in getting me the exact tr Both my salesman and financial men were very nice. I appreciated their hospitality and patience . They were very helpful in getting me the exact truck I wanted. My salesman was very knowledgeable about credit bureaus and that was a major plus. I had a special circumstance that he knew what to do about it. All went well and the truck was delivered to me that same day. He also made sure I knew about all the features of my new truck. I totally appreciated his patience. More
by bootsmcgoots
Verified CustomerEmployees Worked With
Colin McWilliams
March 03, 2026
Absolutely an awesome experience with Shawn Clark. He went over & beyond in helping us. Shawn was patient and respectful through the whole process. Knowledgeable & personable. His response time g He went over & beyond in helping us. Shawn was patient and respectful through the whole process. Knowledgeable & personable. His response time getting back to us was great. More
by NannaB
Employees Worked With
Shawn Clark
March 02, 2026
I was very pleased with this dealership. The salesmen (Dean) was very helpful and knowledgeable. I told him about another vehicle that I was interested in was at another dealer and he rese The salesmen (Dean) was very helpful and knowledgeable. I told him about another vehicle that I was interested in was at another dealer and he researched the vehicle and compared the 2 trucks. I was what I needed to help me make my decision. there was no high pressure sales pitch. I felt comfortable. More
by mikewisusik
Employees Worked With
Dean, Cam and Adam 5 stars
February 28, 2026
⭐⭐⭐⭐⭐ I had an outstanding experience with my recent oil change at LaFontaine Dealership! From the moment I walked in, the staff was welcoming, professional, and efficient. The service team explained ev oil change at LaFontaine Dealership! From the moment I walked in, the staff was welcoming, professional, and efficient. The service team explained everything clearly, kept me informed throughout the process, and made sure my vehicle was handled with care. The waiting area was clean and comfortable, and the service was completed right on time. I truly appreciated the attention to detail and the courtesy check they performed to ensure everything else was in great shape. It’s refreshing to receive honest, dependable service these days. I’ll definitely be returning for future maintenance and highly recommend LaFontaine Dealership to anyone looking for quality care for their vehicle. More
by wewobble2001
Employees Worked With
Brent in service department
February 28, 2026
I purchased a new vehicle only to realize the doors were so poorly manufactured that they rattle ridiculously with the volume barely even turned on. I brought this warranty issue to the attention of the man so poorly manufactured that they rattle ridiculously with the volume barely even turned on. I brought this warranty issue to the attention of the manager seeking some sort of resolution. He refused to assist in any addressing of the issue. I had to pay $400 to insulate a BRAND NEW VEHICLE without being offered one cent of compensation. I’ve given this dealership so much business over the years. Never again. Sales team was great, but the manager has forever ruined my relationship with this dealership. More
by B
Employees Worked With
February 28, 2026
Had a wonderful experience with Shelly Brown. What an amazing salesperson! She made the whole experience easy, fun and her genuine personality made me feel at ease. Bravo!! What an amazing salesperson! She made the whole experience easy, fun and her genuine personality made me feel at ease. Bravo!! More
by cantonelectric
Employees Worked With
Shelly Brown was superb!!
