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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
735 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 735 reviews
June 22, 2026
Dealership worked me in when I was visiting the area and my service light came on. At first found no issues and after further investigation found a recall notice on my car for possible defective coolant con my service light came on. At first found no issues and after further investigation found a recall notice on my car for possible defective coolant control valve. Completed repairs in timely manner so I was able to return home (approx 4 hours away). More
by Sandy
Employees Worked With
Dave Yanko, Service Consultant
June 21, 2026
Great service all across the board from when I came in thank you all I’m happy with my service thank you all I’m happy with my service More
by brianaws87
Verified CustomerEmployees Worked With
Other Employees :
Darius Roberson
June 20, 2026
Jeff Dirosa in sales was excellent! He helped me find the perfect car for me. Dave Yanko and TJ Fisher in service are also excellent. Happy customer. He helped me find the perfect car for me. Dave Yanko and TJ Fisher in service are also excellent. Happy customer. More
by SABRINAKEELEY
Employees Worked With
Dave Yanko
June 19, 2026
The service started out very positively, but as time went on, the dealership made it increasingly difficult for me to purchase my vehicle. I was left with the impression that they were convinced I would not on, the dealership made it increasingly difficult for me to purchase my vehicle. I was left with the impression that they were convinced I would not be able to afford or qualify for the truck I wanted, and it felt as though every obstacle possible was placed in my way. The entire experience felt discriminatory and harassing. By this point, my credit had already been checked four times, despite my repeated requests not to have it run multiple times. I continued working with this dealership because I did not want to start over elsewhere and risk having my credit checked again. The overall attitude from management was cold, dismissive, and rude. My salesperson frequently apologized for this behavior. What I found especially unusual was that she had to consult the manager for every single step of the process, despite telling me she had worked at multiple dealerships before. I spent five to six hours at the dealership on multiple days. While waiting for hours, I even had to ask other salespeople for a phone charger just to keep my phone powered on. The lack of consideration for my time and the poor treatment I received made the experience extremely frustrating. I would not recommend this dealership to anyone. What should have been an exciting vehicle purchase turned into a terrible and exhausting nightmare. More
by MORGAN.MIAMI
Employees Worked With
Richelle Brown
June 18, 2026
David was super nice to work with and was very communicative! I also appreciated his honesty about any additional work needing to be done or not. communicative! I also appreciated his honesty about any additional work needing to be done or not. More
by Lily
Employees Worked With
David
June 18, 2026
Anthony was great. When doing the financial not loving the computer table. When I had anpurtunity to print in paper forms I found that the amount of my trade was $500 When doing the financial not loving the computer table. When I had anpurtunity to print in paper forms I found that the amount of my trade was $500.00 less than I was told and on paper shown earlier. I also don't know where to make my payments ( have to call to find out my self). More
by laoryon
Employees Worked With
Anthony Neumann was great 5 stars
June 18, 2026
Very disappointing experience. We were promised that a specific vehicle was available, only to be told it was at another dealership. We were then assured it would be delivered to t We were promised that a specific vehicle was available, only to be told it was at another dealership. We were then assured it would be delivered to this location within a few hours and that they would even bring it to us for a test drive. Three hours later, I called to confirm everything was still on schedule, and they assured me the vehicle was on its way **TWO HOURS AFTER BEING PHYSICALLY AT THE DEALERSHIP**. Then, two hours after that, they called to say the car was no longer available because it had been sold. This was an enormous waste of our time and could have been avoided with better communication. Making promises they couldn't keep and repeatedly giving us inaccurate information was extremely unprofessional. Based on our experience, I would not recommend this dealership. More
by nwill
Employees Worked With
Other Employees :
absoluetly none
June 17, 2026
Jeff Dirosa was excellent! Listened to my needs and preferences, was very professional, and helped me select the right car for me. If you are looking for a car sales person you Listened to my needs and preferences, was very professional, and helped me select the right car for me. If you are looking for a car sales person you can trust, go see Jeff. More
by SABRINAKEELEY
Employees Worked With
Jeff Dirosa
June 17, 2026
My all time favorite salesman Barney Prozondak always delivers, giving me the best price. No haggle, no negotiating, just the best price. Very loyal to his customers. In addition, the team at Lafontai delivers, giving me the best price. No haggle, no negotiating, just the best price. Very loyal to his customers. In addition, the team at Lafontaine Ann Arbor were superb! Thank you Manager Shirley for processing my purchase. You and Barney are Saints!! As well as your helpful team. More
by BTRESSLE93
Employees Worked With
