LaFontaine Buick GMC of Ann Arbor

Great service, friendly staff very helpfull Just a great dealership all around from sales to service. Great people to deal with. Would recommend dealing with all aspects of buying a car and esp Just a great dealership all around from sales to service. Great people to deal with. Would recommend dealing with all aspects of buying a car and especially the service after the fact. More

Friendly service always makes for a good experience Always friendly service. I very much appreciate that. I was disappointed that the $9.95 oil change had gone up to $29.99, but the cost of the head Always friendly service. I very much appreciate that. I was disappointed that the $9.95 oil change had gone up to $29.99, but the cost of the headlight replacement came in under what was estimated. I was a little surprised that my car was not in a service bay approximately one hour after I had checked in bu Jen Coselman made sure the technicians got it into the service bay once I noted my concern about the delay. Cookies in the waiting area were delicious treats to tide me over during the dinner hour on the dealearship's late night. I was sorry they were all of popcorn. Always a treat too. When I asked if there was any decaf coffee, a gentleman actually made a cup for me in his personal Keurig. That was above and beyond what I expected. Thank you. More

very pleasant and nice people. Very competent. they took me on time despite the fact that there were many cars there waiting for service,The staff was very pleasant and cordial. It was not a long w they took me on time despite the fact that there were many cars there waiting for service,The staff was very pleasant and cordial. It was not a long wait to have my service done. Good job. More

The only place to go for GMC We walked away from other GMC dealerships before arriving in Ann Arbor. The experience was just want we wanted and appeared custom for us. No fuss and We walked away from other GMC dealerships before arriving in Ann Arbor. The experience was just want we wanted and appeared custom for us. No fuss and not wasting our time. We will be back. More

Bucik Encore Lease Very good experience. Friendly and extremely helpful. They worked hard to find exactly the vehicle with the trim and interiors I was looking for. Th Very good experience. Friendly and extremely helpful. They worked hard to find exactly the vehicle with the trim and interiors I was looking for. The process went smoothly. More

Best car buying experience! Patient, non pushy, educated staff at LaFontaine Ann Arbor Buick GMC. What a breath of fresh air - no stress sale - They went above and beyond any ot Patient, non pushy, educated staff at LaFontaine Ann Arbor Buick GMC. What a breath of fresh air - no stress sale - They went above and beyond any other dealership - and they found the exact vehicle for the price I wanted - perfect!! How often can you say that about a dealership! More

Wonderful Experience LaFontaine has a great customer experience. I recently had my oil changed, tires rotated, and windshield crack filled and all in just over 1 hour. T LaFontaine has a great customer experience. I recently had my oil changed, tires rotated, and windshield crack filled and all in just over 1 hour. They also have a great waiting lounge for the working class. I would highly recommend them. More

i will only buy from Lafontaine Ann Arbor I am extremely pleased with the outstanding customer service provided by Cory Craver and the entire sales staff. My wife was very happy with how quick I am extremely pleased with the outstanding customer service provided by Cory Craver and the entire sales staff. My wife was very happy with how quickly we were able to sign for her new Buick LaCrosse. We will only buy from Lafontaine for sure. More

trim replacement They ordered the parts required. Called to set install appointment when parts arrived. Install parts in 30 minutes. In and out in my requested time They ordered the parts required. Called to set install appointment when parts arrived. Install parts in 30 minutes. In and out in my requested time frame. More

Great Experience. My wife and I really enjoyed working with Maggie on getting the right vehicle for our family. So much so that we traveled up from Toledo to finally ma My wife and I really enjoyed working with Maggie on getting the right vehicle for our family. So much so that we traveled up from Toledo to finally make our purchase. The reason that this is not a 5 star review is due to the extensive amount of paper work that we needed to sign. It was more paper work than our mortgage. Not exaggerating. Aside from the paperwork it was a great experience and would do it again. More