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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
163 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 163 reviews
December 03, 2012
I visited this dealership during the past summer to drive a recreational vehicle that happened to be for sale, unusual as it was for a car dealership to have this type of an item. Although I didn't buy the a recreational vehicle that happened to be for sale, unusual as it was for a car dealership to have this type of an item. Although I didn't buy the RV, I knew I would return when the time came for a car purchase/lease because of the treatment I received from Josh on my first visit. I returned to the dealership this past weekend to work with Josh on a new car, either a purchase or a lease. I knew right away that he had a clear understanding of my needs/my wants/my price range. He explored all options within these parameters, never trying to take me beyond what I knew would work for me. We explored many options and settled on the perfect vehicle for me in every way. Along with this, I received a very fair price for my trade-in vehicle. I spent a large portion of the day on this lease, due to the fact that I wanted to leave the dealership that day with a new car, which I did. During this time, not only Josh but Bill and Emmanuel also reached out to me throughout the day to make sure I was comfortable, had everything I needed and just chatted with me to help pass the time when they had the opportunity while my car was being prepped. My complete experience was positive in every way. I can't emphasize enough how aware they were of my particular car needs and their efforts to meet those needs. I look forward to having my new car serviced at LaFontaine and also to making future purchases there. More
by bobpete
November 01, 2012
I could not be happier with the experience my wife and I had with Efram at Lafontaine GMC in Ann Arbor. We were looking for a larger car due to our growing family, and when our current vehicle was involved had with Efram at Lafontaine GMC in Ann Arbor. We were looking for a larger car due to our growing family, and when our current vehicle was involved in an accident, we knew it was time. As soon as we pulled into the dealership we received a warm welcome. From there, the leasing process was flawless. We had visited several dealerships before going to Lafontaine and trying to lease a car with a 2 year old in tow was begining to be a chore. Efram was quick and knowledgeable and worked out a wonderful lease deal for us. They even took our old car off of our hands, which had major body damage, and gave us a fair trade in price. We have had our 2012 GMC Acadia for 6 months now and it's a wonderful vehicle. We have taken it on many trips and it has performed up to the task every time. Once this lease is over, I'm sure our next lease will be with Lafontaine GMC again. I hate haggling, being talked down to, also when the salesman acts as if I have nothing else to do that day. Thankfully Efram did none of these things. I highly recomend him, along with the entire staff at this dealership. More
by viking79
October 11, 2012
Josh was great! I usually leave a car dealership feeling like I've been slimed! Not this time! Everyone I came in contact with was friendly and helpful. Loved the car I chose and loved the price! Will s like I've been slimed! Not this time! Everyone I came in contact with was friendly and helpful. Loved the car I chose and loved the price! Will send my family and friends here! More
by FrankPatrick
