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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
329 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 329 reviews
Verified Customer
October 04, 2025
Ann Arbor La Fontaine service department is all star performance! I’m on my fourth vehicle there and every time I’ve taken it in for even just a simple oil change they treat me like I am royalty! performance! I’m on my fourth vehicle there and every time I’ve taken it in for even just a simple oil change they treat me like I am royalty! More
by jenprice73
Employees Worked With
Dave in Service
October 03, 2025
David Hunt is the reason I shop at LaFontaine Buick. He has been my salesman for the past 10 years and I wouldn't buy from anyone but Dave. Great service, knowledge and positive upbeat personality. He has been my salesman for the past 10 years and I wouldn't buy from anyone but Dave. Great service, knowledge and positive upbeat personality. More
by mlcenkner
Employees Worked With
David Hunt
October 02, 2025
From the finance team, to my salesman Jeff Dirosa, I couldn’t have asked for a better experience. They were friendly, helpful, and knowledgeable. Jeff even went the extra mile for me and my daughter whe couldn’t have asked for a better experience. They were friendly, helpful, and knowledgeable. Jeff even went the extra mile for me and my daughter when we ran into the need for help outside of dealing with the vehicle lease I was there for. I will be back when I need another vehicle in the future. More
by darrus2121
October 01, 2025
I have GM Rewards points. I forgot to mention them. Once I paid for service, I could not go back and re-do the transaction so that I could use those points. I wish that weren' I forgot to mention them. Once I paid for service, I could not go back and re-do the transaction so that I could use those points. I wish that weren't the policy...and I wish the dealership would remind me to use those points. I imagine there is some disincentive for the dealership to save me money on my service. I just wish businesses weren't run this way. I understand I can use the points in the future, but reward points policies have a funny way of changing to your disadvantage over time. Just my thoughts... More
by shawn.quilter
Employees Worked With
Service Department
October 01, 2025
Excellent customer service, efficient and smooth process and great experience. Dean was great from the moment he great it and offered help till he handed the vehicle. and great experience. Dean was great from the moment he great it and offered help till he handed the vehicle. More
by NEDAATHABATA
Employees Worked With
Dean
