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LaFontaine Buick GMC of Ann Arbor - Service Center

Ann Arbor, MI

4.4
50 Reviews

50 Reviews of LaFontaine Buick GMC of Ann Arbor - Service Center

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July 22, 2025

The device was excellent. Everything was taken care of quickly, efficiently and easily. Thank you. More

by brettskiusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Adam and TJ always greet me with a smile. Kind and courteous are the best way to describe the service counter. If they don’t know the answers they go the extra step to find them. Very apprec More

by LILLOU6280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 22, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2025

They did an excellent job and on time. Also kept me informed throughout the process. More

by fstranger.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 21, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 19, 2025

Have had many bad experiences with other dealerships. Lafontaine in Ann Arbor has the best service depth I have ever used. Fast and did exactly what they said they would do More

by gleabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are so happy to read such a great review about LaFontaine Buick GMC Ann Arbor! Thank you again for leaving us this response!

July 16, 2025

The employees at this dealership were very helpful and made my visit smooth and easy. I would definitely recommend this place! More

by nancytran2195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Blackwell
Jul 19, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Ann Arbor. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 16, 2025

I really like the video for the multipoint inspection. Everyone was very helpful and happy to see me. Keep up the GREAT work! More

by Timj78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam,Dave, Alissa, TJ
Jul 19, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2025

Great services. Nice waiting area. Clean waiting area. Staffs are nice. Awesome Great thank you More

by tetsushi.miyazawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi Tetsushi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2025

Experience was good. The only feedback I would have is the requirement to integrate your promotion with the service center checkout. I scheduled the appointment from a pr More

by abejyothi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Hurley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello Abejyothi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we may assist you in moving forward towards a resolution. TJ Fisher Service Manager, tfisher@lafontaine.com

July 10, 2025

Upon entering the dealership, I was greeted warmly and directed to the service desk. I received a video regarding inspection of my car while waiting. I was very well pleased with the service and will retu More

by fav7aunt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2025

Got an oil change everything went well nothing else to say. It went well.nothing else to say More

by TGRABINSKI37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Jul 11, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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