LaFontaine Buick GMC of Ann Arbor - Service Center

I had great service as always. Dave Yanko, service advisor, is very nice, very efficient, and helpful. The need for an additional service repair after my car was inspected was c Dave Yanko, service advisor, is very nice, very efficient, and helpful. The need for an additional service repair after my car was inspected was clearly explained to me and I am grateful this item was repaired. The waiting area is always clean and comfortable. Thank you. More

Was pleased. Just wish they had a car wash at the dealership. Most dealerships do. Just wish they had a car wash at the dealership. Most dealerships do. More

The wonderful professional service department went out of their way to help me retrieve my car. In my over-stressed mind I dropped off my car at the wrong dealership down the street from LaFontaine (in even their way to help me retrieve my car. In my over-stressed mind I dropped off my car at the wrong dealership down the street from LaFontaine (in evening). They retrieved my car, fixed my tire issue and communicated with me along the way. I drive a Subaru (bought at LaFontaine in Commerce Township) and will not due business with the local Subaru dealership (past issues) More

Adam was my service rep. He was outstanding! Personable, friendly, and professional. Great service too He was outstanding! Personable, friendly, and professional. Great service too More

Service is on time and fast! did a good quality job! Front desk staff are helpful and polite! did a good quality job! Front desk staff are helpful and polite! More

The cost of mostly routine service was more expensive than I felt it should have been. than I felt it should have been. More

Very thorough and quick. Courteous service personnel. The waiting room was comfortable and clean and offered refreshment. Colin, who helped me buy my car last Sept, came over Courteous service personnel. The waiting room was comfortable and clean and offered refreshment. Colin, who helped me buy my car last Sept, came over to say hello. I appreciated being remembered. More

Great service, provided timely updates, they were easy to communicate with. Will be returning there for any service needs in the future. communicate with. Will be returning there for any service needs in the future. More

Great customer Service. Dave, Service advisor assigned to my vehicle, was amazing. Vehicle was serviced on time. Dave, Service advisor assigned to my vehicle, was amazing. Vehicle was serviced on time. More

Overall pleased with service rep, timely completion of work done. I do feel the cost of labor and parts was overpriced…just because it was done at the dealership vs a third party business- should not be work done. I do feel the cost of labor and parts was overpriced…just because it was done at the dealership vs a third party business- should not be more than twice the estimate. More