Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

LaFontaine Buick GMC of Lansing

Lansing, MI

Overview
Employees
Reviews
Vehicles
4.4
92 Reviews
Here at LaFontaine Buick GMC of Lansing we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.
Contact Dealership

3625 S Pennsylvania Ave

Lansing, MI

48910

Directions

By Type

Showing 92 reviews

September 02, 2026

They take advantage of women. Lied to my wife about throwing parts away when they didn't. I had to call them out and drive back there to get her overpriced air and cabin filters c More

by blittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlito Mojica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, we're disappointed to hear of the negative experience you had at our location. Here at LaFontaine Buick GMC Lansing, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Service Manager, Jason Bushnell, jbushnell@lafontaine.com to discuss ways we can better serve you in the future.

September 02, 2026

We were extremely happy with the service we received at La Fontaine. Alex and Brevin worked to get us the vehicle we wanted at the payment we wanted. Everyone treated us with helpfulness and respect. We wo More

by dickmary47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Njam Brevin Cassaday Zac
Print
Sep 09, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2026

Best dealership in the lansing area friendly hosts very knowledgeable second vehicle i have bought from them and will definitely buy more from them More

by norman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casy
Print
Sep 09, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi Norman, thank you so much for your positive comments about LaFontaine Buick GMC Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2026

Knowledgeable and fair salesman as well as realistic finance manager. Best car buying experience I’ve had. Plan on going back to lease/buy my wife a new vehicle in the spring time. More

by robertdellapelle37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gallo
Print
Sep 03, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2026

Bought a 2024 Buick Envista only got 1 key fob only got 1 told I had to pay $500 to get another hace always got 2 when buying a car More

by Cgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephanie Skinner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, Andrew Keller, akeller@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

August 21, 2026

They cleared codes that would've been fixed under warranty and did not do the requested maintenance before we left. Staff was knowledgeable about the vehicle and we did most of the work climbing unde More

by KPH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Print
Aug 27, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, we're disappointed to hear of the negative experience you had at our location. Please contact our General Manager, Andrew Keller, akeller@lafontaine.com, so we can work with you to make this right.

August 13, 2026

Salesperson was very courteous and explained every detail of transaction. He was genuinely interested in making a good deal for me. He was very helpful. More

by pete_zamora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remi
Print
Aug 24, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2026

Very helpful while I was looking for a new vehicle. No crazy pressure to purchase new versus used. More

by Tassy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey, salesman.
Print
Aug 13, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2026

Took my car here to be fixed got my car back more messed up instead of when I brought it More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
Print
Aug 13, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to our Service Manager, Jason Bushnell, jbushnell@lafontaine.com so we can assist you further.

August 10, 2026

Excellent warranty service. Prompt diagnosis and replacement of defective rear camera. Courteous employees . It was a positive experience. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Aug 13, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello Rick, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
3
...
10