LaFontaine Buick GMC of Lansing

We drove 1. 5 hours to this dealership as they had a particular used vehicle we were interested in. Our salesperson Ariana did an excellent job reviewing the veh 5 hours to this dealership as they had a particular used vehicle we were interested in. Our salesperson Ariana did an excellent job reviewing the vehicle with us and even pulled in a couple managers to assist with some scratch repair evaluations on this used car. Surprisingly, they asked for some additional days to make it satisfactory no charge, ended up being 3 weeks, but they actually replaced plastic & cloth trim panels, + ceramic coating to really make it the best it could be. Ariana kept us in the loop during the repairs throughout. All of the time spent driving and waiting on the scratch repairs was worth it! More

Went in for an oil change and tire rotation. They discovered a check engine code and found it was covered under a warranty. They took the time to fix it for me that day! Very friendly customer s They discovered a check engine code and found it was covered under a warranty. They took the time to fix it for me that day! Very friendly customer service. More

Clean, comfortable, beautiful space. Knowledgeable, friendly, courteous employees. Would definitely recommend this dealership to anyone! Knowledgeable, friendly, courteous employees. Would definitely recommend this dealership to anyone! More

Not happy with my experience. I bought my vehicle last Monday and it's shaking and a light is on that I have complained about since purchasing. They have done nothing. Then had th I bought my vehicle last Monday and it's shaking and a light is on that I have complained about since purchasing. They have done nothing. Then had the nerve to say we are a family here I will treat you like my Aunt or my sister welcome to the family but won't resolve my concerns. More

Sales staff and service staff were amazing and always top notch in customer satisfaction and they go out of their way to tend to issues. notch in customer satisfaction and they go out of their way to tend to issues. More

Overall service was good. All services were completed. My experience was satisfactory based on my on request. All services were completed. My experience was satisfactory based on my on request. More

Mr. Curcio and his crew provided stellar service during the repair of my vehicle. They repaired the issue requiring assistance, and made me aware of other potential hazards. I am truly thankful for the s the repair of my vehicle. They repaired the issue requiring assistance, and made me aware of other potential hazards. I am truly thankful for the service provided by him and his staff. More

I was completely satisfied with the service at LaFontaine. They were very helpful and kept me updated on how things were going. LaFontaine. They were very helpful and kept me updated on how things were going. More

Efficient, friendly service. Car was finished before promised and the issue was resolved. Very pleased with the service. Car was finished before promised and the issue was resolved. Very pleased with the service. More

They provided lots of videos and texts throughout my oil change/tire rotation process. Very good at explaining processes. change/tire rotation process. Very good at explaining processes. More