LaFontaine Cadillac Buick GMC

Our 2017 LaCrosse is outstanding as was our sales experience Our long-term satisfaction with LaFontaine continued with our 2017 LaCrosse. We again worked with John Edwards in sales who helped us order the vehicl Our long-term satisfaction with LaFontaine continued with our 2017 LaCrosse. We again worked with John Edwards in sales who helped us order the vehicle to our specifications and then effectively handled the delivery experience. Our appreciation for the LaFontaine family is reinforced by their substantial involvement in and contributions to the communities they serve. More

The Best sales lady in this dealer For the first time, we used the services of this dealership. Our sales person was Tonia Kelley, she was very professional and helpful. With her expert For the first time, we used the services of this dealership. Our sales person was Tonia Kelley, she was very professional and helpful. With her expertise, buying a car was easy and enjoyable. She exceeded all of our expectations, we are completely satisfied. We highly recommend her to our friends and family and we will definitely come back in the future. Also, Jonathan Tournad was very helpful with explaining all the fancy electronics in the Cadillac Escalade. Much thanks to both of them. -Sultan and Maria . More

Bets place to buy a car This was the first time we ever visited LaFontaine Buick to purchase a car, but I am 100% sure that it will not be the last time. We had never purcha This was the first time we ever visited LaFontaine Buick to purchase a car, but I am 100% sure that it will not be the last time. We had never purchased a Buick before and only went to the LaFontaine dealership on a fact finding mission. However, the salesperson we met and talked to , Kelli Morland, was very informative and convinced us that we should buy a Buick product. She was very professional and did not use any high pressure salesmanship. She stuck to the facts and gave us a very fair deal. We are extremely pleased with our Regal and our experience with purchasing our vehicle. We will definitely be a return customer. More

Recent purchase of 2017 Terrain My experience with purchasing this vehicle was flawless. Tony Grimaldi handled the entire process in a professional manner. He is experienced, knowl My experience with purchasing this vehicle was flawless. Tony Grimaldi handled the entire process in a professional manner. He is experienced, knowledgeable, quick reacting , responded to my needs and made the entire transaction pleasant. His associate explained the functions of the vehicle and was very patient and knowledgeable. I have dealerships close to me but do all my service work at la Fontaine and will definitely drive the distance to purchase vehicles in the future. More

Unhappy with employees who work there. The communication was terrible from the moment I arrived for service. The sign said stay in your car until someone checks out your car. The guy wav The communication was terrible from the moment I arrived for service. The sign said stay in your car until someone checks out your car. The guy waved me in. I rolled down my window. He walked past me, saying nothing. He just stood off to the side. The staff in the glassed in area were standing around talking to each other staring at me, some laughing. I wasn't sure what to do. I got out of my car and just waited. When I was inside I bought a sandwich and sat at a table. The staff in the cafe area were so loud. They were laughing ridiculously loud. It was very annoying and unprofessional. They were young girls and very immature. An hour and a half later, my buzzer went off, telling me my car was ready. I was told they would wash it too. I went outside to look for my car. It was parked off to the left and not washed. I had to go back in to ask if they were sure my car was done, because there was another car just like mine washed and sitting there, ready for another customer. The woman with reddish brown hair was snippy with me. I said my car was parked way off to the side over there and it wasn't washed. I will never recommend this place to anyone. I will tell about 10 people about this poor customer service. It just seemed like they all didn't have enough to do. The employees need to learn how to treat people and perhaps you have too many employees with not enough to do. More

Great Experience Leasing a 2017 Encore I recently leased a 2017 Encore from LaFontaine. My experience was very positive. The process was extremely smooth and simple thanks to my sales perso I recently leased a 2017 Encore from LaFontaine. My experience was very positive. The process was extremely smooth and simple thanks to my sales person, Jeff Chapel, who was very helpful, accommodating, and knowledgeable. I will definitely recommend LaFontaine Buick and Jeff to others. Thank you for the great service! More

New 2017 GMC Terrain I recently punched a 2017 GMC Terrain from LaFontain on 59. My salesman was Steve Hartwig. My second year purchase with Steve. He is an excellent sale I recently punched a 2017 GMC Terrain from LaFontain on 59. My salesman was Steve Hartwig. My second year purchase with Steve. He is an excellent salesman and so conscientious. A wonderful person and my go to for personal help with vehicals. Such a great experience. I recommend Steve very much. Tk u Steve. Jeanne Luke Fields was my financial person. What a pleasure also to help me with my new investment. Tks Luke More

Bought a Dodge Ram 1500, pre-owned Best car buying experience of my life! My sales Associate was great, worked her hind end off to make sure the vehicles I wanted to test drive were Best car buying experience of my life! My sales Associate was great, worked her hind end off to make sure the vehicles I wanted to test drive were lined up, warmed up, and ready for me to drive. Tim Jenkins, the credit manager helping me got me the very best deal...far better than another dealership I went to previous to Lafontaine. I will definitely return for my next auto purchase, as well as for my wife and son, when the time comes! More

Extremely satisfied I have had nothing but amazing experience with lafontaine Highland. I would never go anywhere else to lease a car! Viktor vulaj has always been an ama I have had nothing but amazing experience with lafontaine Highland. I would never go anywhere else to lease a car! Viktor vulaj has always been an amazing sales representative. Always trying to get me the best deal with what I can afford. Honestly, pleasant and goes out of his way to work on my time. If give him 100% satisfaction. More

Great Team We're very grateful for De'Anna's service and effort during both of our visits to the Highland location. She was able to squeeze us in during the very We're very grateful for De'Anna's service and effort during both of our visits to the Highland location. She was able to squeeze us in during the very busy holiday season and worked with us on getting into a better situation with our lease. Thank you, De'Anna! More