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LaFontaine Cadillac Buick GMC

Highland, MI

3.5
929 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 929 reviews

September 28, 2015

Outstanding in every way! The experience in dealing with Lafontaine, and in specific with Mr. Luke Field.... was amazing. The customer service was of the highest standard. Q More

by rhcdpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Field
Sep 30, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello. We are happy to hear that out of all of your car buying and leasing experiences, your experience with us was first rate! I have already passed along your message to Luke and the entire team, letting them know how satisfied you are. Welcome to the family. We can't wait to see you again for your next purchase! - Shelbi P.

September 26, 2015

Great experience! The service rep was great. His follow up was excellent. Rental service was top notch, putting me in a vehicle similar to my own car. More

by mcgovern0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
Sep 28, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! So glad that you had a wonderful experience with Travis, from your rental service to his follow up. I have already passed along your message to him and the entire service team. Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

September 22, 2015

Gordy Taylor We have purchase numerous cars from Gordy. We know that he is fair, professional and through in helping us through the process. We are loyal custome More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ
Sep 23, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Gail! So happy to hear that you keep coming back to Gordy! That is great! I will be sure to let him know how satisfied you always are! Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say. Can't wait to see you next time! - Shelbi P.

September 16, 2015

Excellent Service! Tracy provide prompt delivery of my new 2015 Cadillac CTS to my home. Made paperwork process very painless. Spent ample time explaining all features More

by lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Boettcher
Sep 17, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Happy that the delivery of your new CTS was prompt and painless! I will be sure to pass along your message to Tracy as well as the entire team. Welcome to the family and enjoy your new ride! - Shelbi P.

September 16, 2015

Amazing experience. We bought a vehicle from here and had such a great experience. We called Eric the following week to lease a new vehicle. He was extremely helpful and More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Swiden
Sep 17, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello Jen! So happy to hear that you came back to Eric for a second vehicle! That is wonderful! We are glad that you had an amazing experience both times with us. I will be sure to pass along your message to Eric and the entire team. Enjoy the new ride! Come see us again soon. - Shelbi P.

September 16, 2015

Great dealership I've been dealing with Lafontaine for years. Very emaculate place. People are beyond nice. Kevin & Victoria are great service people. Love this plac More

by chevyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Akey, Kelli Morland, Kevin Bright
Sep 16, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Tyrone! Thank you for being a loyal customer! We appreciate it! I will be sure to pass along your message to Kevin, Victoria, and the entire service team. Can't wait to see you next time! - Shelbi P.

September 15, 2015

Treated Very Well I am on my second lease through LaFontaine Buick. The sales people that I have dealt with have been very fair and accomodating. They worked within t More

by delst13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Koss, Mike Kessler
Sep 16, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! It's wonderful to hear that you came back for your second lease with us! We are glad that the process was painless, timely, and included a yummy meal from our awesome cafe! I have already passed along your wonderful review to the entire team, letting them know how satisfied you are! Can't wait to see you again soon! Enjoy your new Buick. - Shelbi P.

September 15, 2015

oil change/ part recall great customer service from Jay ! Free coffee while car was being serviced. Noted food service very slow, although I did not order lunch; overheard ot More

by jib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
his name is Jay, don't know his last name- sorry
Sep 15, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Very happy that Jay provided you with great customer service while you waited for your car to be serviced. I've already passed along your note regarding the food service to the managers and owners. They are now aware and will look into this problem. Thank you for letting us know! Can't wait to see you next time! - Shelbi P.

September 15, 2015

I recommend this dealership This is my 1st lease through LaFontaine and I can definitely say that I will be back again and again. The Lafontaine family and staff have treated me More

by clee587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grimaldi, Michael Blanzy
Sep 16, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello! So happy to hear that your first experience with us was great and that you'll be back in the future! I have already let the entire team know how satisfied you are! Enjoy your new ride and welcome to the family! - Shelbi P.

September 14, 2015

Oil change I came in for an oil change and tire rotation. It was free on my 2015 Enclave. Had free coffe while I waited. What could be better? More

by Arthursh
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
Sep 15, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! So glad you enjoyed your coffee while you wanted for your oil change. I have already passed along your message to Jeff and the entire service team, letting them know how satisfied you are! Come see us again soon. - Shelbi P.

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