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LaFontaine Cadillac Buick GMC

Highland, MI

3.5
929 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 929 reviews

September 13, 2015

Professional and timely service. Professional service from the moment you arrive starting with the service staff placing covering over seats to the cashier handling the account. On ti More

by Acadia Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schlotta, Joseph Vulaj
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello! Glad that we exceeded your expectations from the time you came in to the time you left! That is awesome to hear! I have already passed along your wonderful message to the service team to let them know how satisfied you are! Come see us again soon! - Shelbi P.

September 13, 2015

As alway quick and efficient Always pleasant helpful and ready to service. My service manager Tony alway pleasant and efficient! Clean inviorment is good. Willing to transport whe More

by Rich68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henri Kenneweg, Tony Hernandez
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Rich! Glad that Tony always provides you with a pleasant and helpful service experience! That is great! I will make sure to pass along your message to him and the entire team! See you again soon. - Shelbi P.

September 12, 2015

Great! Tony Grimaldi is a knowledgable and professional salesman. We got exactly what we needed in a timely manner. The dealership is well organized and ha More

by andirachs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grimaldi
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Glad that Tony got you into the vehicle you wanted in a timely manner! I will be sure to pass along your awesome review to Tony and the entire team! Welcome to the family. - Shelbi P.

September 12, 2015

Appointment went very well, short wait time,great! The service has always been great, Tony ? in service department has always seen to it that all repairs are done and given me explanations on everythin More

by carol789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hernandez
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Carol! Couldn't be happier to know that Tony made your service experience great! I have already passed along your message to Tony and the entire service team. - Shelbi P.

September 12, 2015

Always great service. My car is always taken in right at the time of appointment. Michael Blanzy is right on top of things. I was in and out in about 45 minutes. More

by joannscar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Blanzy
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi JoAnn! Glad that your service visit was timely with Michael! He is awesome! I will be sure to let him know how satisfied you were with your experience. Thank you for taking the time to leave such a nice review. We appreciate it. - Shelbi P.

September 11, 2015

"Professional Service" I have purchased and/or leased several vehicles from LaFontaine and have always been completely satisfied. The sales people are always very knowledgea More

by LisaG
Recommend Dealer
Yes
Employees Worked With
Beau Glossinger, Jeff Lewis
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Lisa! Great to hear that you keep coming back to us for your vehicle needs! I will be sure to pass along your message to the entire team! Cant wait to see you next time! - Shelbi P.

September 11, 2015

Service time was adhered too, Coffee and boutique were a plus. Good dealership- a cut above the rest. Work being performed was explained. Good experience. More

by lorrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Blanzy
Sep 14, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello Lorrie. Glad to hear that you enjoyed your coffee and the boutique while you waited for your service to be completed. I will be sure to let the entire service team know about your great experience! - Shelbi P.

September 08, 2015

Best Team Ever Frank and the crew in service have always taken great care of me and I appreciate it more than you know. Garnell has been a great salesman as well. More

by Briandagoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Maroudis
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Couldn't be happier to hear that you think we are the best team ever! That's awesome! I have let Frank, Garnell and the entire team know how satisfied you are with your experiences with us! Thank you for taking the time to leave us a great review! We appreciate it. - Shelbi P.

September 08, 2015

Oil Change The oil change that I had previously scheduled for Corvette my was timely and occurred without incident; unfortunately, I was unable to have a squeak More

by mike43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schlotta
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Mike! We are glad that your oil change was timely on your Corvette! We are sorry that we were not able to look into the squeak at the same visit. Thank you for letting us know about your experience. We enjoy hearing what you have to say. Can't wait to see you again! - Shelbi P.

September 08, 2015

Excellent Service I was quite amazed at how quickly I was in and out without any financial surprises! Even the little xxxx-up with the tire monitoring light was quickly More

by Boaz0511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Blanzy
Sep 09, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! So pleased to hear about your wonderful experience with our service team! Glad that your little xxxx-up was resolved quickly. I will be sure to pass along your message to our entire service team! Come see us again soon! - Shelbi P.

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