LaFontaine Cadillac Buick GMC
Highland, MI
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Fix scrape along entire side of vehicle I found the service to be excellent. They provided a loaner vehicle, which just allows us to carry on normal lives while the vehicle is being fixed. I found the service to be excellent. They provided a loaner vehicle, which just allows us to carry on normal lives while the vehicle is being fixed. The repaired vehicle looks great. The paint matches the rest of the vehicle and looks brand new. I also very much appreciate having the vehicle clean inside and out when it was returned to me. The service staff that I dealt with was courteous and completed the paperwork quickly. More
Excellent, professional & very pleasant service! Finding out it was my first time at LaFontaine, Kevin went out of his way to show me around. He is an excellent representative for your very professi Finding out it was my first time at LaFontaine, Kevin went out of his way to show me around. He is an excellent representative for your very professional organization! More
Excellent Service Very professional and most importantly honest. Don't find honesty that often and it was very refreshing. Would definitely recommend this dealership Very professional and most importantly honest. Don't find honesty that often and it was very refreshing. Would definitely recommend this dealership to my friends and plan to use them again in the future More
World Class Service!! This is my first experience with the service center. It was the best experience I've had taking a car in for service. I needed a dent on my door fixed This is my first experience with the service center. It was the best experience I've had taking a car in for service. I needed a dent on my door fixed and a new seat belt put on. I called Scott Hall up and he told me give him a call when I was ready. Scott had me talk to Frank Maroudis about the seat belt to have him order the part. We scheduled the appointment on a Thursday and picked it up the following day.They were great to deal with. It truly was a family experience! More
very competitive pricing, great service David Schlum gave a great customer experience followed through the lease process as well as quick service for a minor problem Truly a great team ef David Schlum gave a great customer experience followed through the lease process as well as quick service for a minor problem Truly a great team effort from the dealership More
Best oil change experience! It is such a pleasure getting the oil changed or any other service needs at LaFontaine. Jay Schlotta always greets us with a smile. We go to the custo It is such a pleasure getting the oil changed or any other service needs at LaFontaine. Jay Schlotta always greets us with a smile. We go to the customer waiting area where we can shop, have coffee or a meal, and sit in comfort while waiting the service work done is excellent and we are on our way home in no time! More
Scheduled oil change Frank is an excellent service adviser. Was available at appointed time, the service was preformed in a timely manner and vehicle was washed after ser Frank is an excellent service adviser. Was available at appointed time, the service was preformed in a timely manner and vehicle was washed after service was complete. More
Super sales lady Mrs Kelly Moreland is an outstanding rep for your dealership...no surprises...greAt demo of the Lacrosse....very knowledgable and more importantly... Mrs Kelly Moreland is an outstanding rep for your dealership...no surprises...greAt demo of the Lacrosse....very knowledgable and more importantly...very personable....we have purchased our last two leases from her because of her expertise and her honest and forthright approach....Mr and Mrs Bryan Heinig More
Excellent experience and a great value The Salesperson was extremely knowledgeable on the product and went above and beyond to make us comfortable with the purchase including a visit to our The Salesperson was extremely knowledgeable on the product and went above and beyond to make us comfortable with the purchase including a visit to our home. I highly recommend this dealership. More
Excellence, professional, quality and personal I looked for three months at several dealerships prior to making my decision to go with Lafonntaine Buick GMC Cadillac and I must say it paid off for I looked for three months at several dealerships prior to making my decision to go with Lafonntaine Buick GMC Cadillac and I must say it paid off for me. What a wonderful experience. John Edwards was professional, and made me feel very relaxed with zero pressure. When was the last time you went in to a dealership and had that kind of treatment. Loved the cafe and how beautiful the atmosphere inside the dealership is. I truly felt the experience of professionalism, quality, excellence and a personal feeling of a family buisness. Thank you very much Chuck F. More