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LaFontaine Cadillac Buick GMC

Highland, MI

3.5
929 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 929 reviews

September 08, 2015

Fix scrape along entire side of vehicle I found the service to be excellent. They provided a loaner vehicle, which just allows us to carry on normal lives while the vehicle is being fixed. More

by RussellS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Figurelle
Sep 09, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello! So glad that you found your service visit to be excellent and timely with us! Happy that your vehicle looks brand new and that your appreciated your car being detailed inside and out before it was returned to you. I will make sure to let the entire team know how satisfied you are. Come see us again soon! - Shelbi P.

September 07, 2015

Excellent, professional & very pleasant service! Finding out it was my first time at LaFontaine, Kevin went out of his way to show me around. He is an excellent representative for your very professi More

by Ted McGuire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bright
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Glad that Kevin was able to show you around and give you the full tour! We are glad that you enjoyed your experience with us! I have already passed along your great review to him and the entire team! Come see us again soon! - Shelbi P.

September 07, 2015

Excellent Service Very professional and most importantly honest. Don't find honesty that often and it was very refreshing. Would definitely recommend this dealership More

by Cyndi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Rice, John Edwards, Jim Atkinson
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Cyndi! We strive to provide the most honest customer service! We are glad that your experience was refreshing and will bring you back in the future! Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

September 07, 2015

World Class Service!! This is my first experience with the service center. It was the best experience I've had taking a car in for service. I needed a dent on my door fixed More

by Dan R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Frank Maroudis
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Dan! What a great review! Our customers are family! We couldn't be happier to hear that we exceeded your expectations! I will make sure to pass along your message to Frank, Scott and the entire team! Stop in and say hi sometime soon! - Shelbi P.

September 06, 2015

very competitive pricing, great service David Schlum gave a great customer experience followed through the lease process as well as quick service for a minor problem Truly a great team ef More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Shubert, Jeff Lewis, David Schlum
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Lee! Glad that we made your leasing process easy as possible! I have already passed along your great review to David and the entire team. Welcome to the family. Enjoy your new ride! - Shelbi P.

September 05, 2015

Best oil change experience! It is such a pleasure getting the oil changed or any other service needs at LaFontaine. Jay Schlotta always greets us with a smile. We go to the custo More

by Merial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schlotta
Sep 05, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! What a great review! So pleased to hear that your service experience is always wonderful with Jay and our entire team! I already passed along your message to Jay and the service team, letting them know how you always enjoy your time with us! - Shelbi P.

September 05, 2015

Scheduled oil change Frank is an excellent service adviser. Was available at appointed time, the service was preformed in a timely manner and vehicle was washed after ser More

by Gannon
Recommend Dealer
Yes
Employees Worked With
Anthony Grimaldi, Brian Kenyak, Frank Maroudis
Sep 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello! Glad that your service visit was timely and Frank provided you with excellent customer service! We look forward to seeing you again! - Shelbi P.

September 04, 2015

Super sales lady Mrs Kelly Moreland is an outstanding rep for your dealership...no surprises...greAt demo of the Lacrosse....very knowledgable and more importantly... More

by bdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Morland
Sep 04, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Mr. and Mrs. Heinig. We are so glad that Kelli was your "Super Sales Lady" and got you a great demo on a Buick Lacrosse! We are glad that you keep coming back to us as well! I have already passed along your kind words to Kelli and the entire team, letting them know how satisfied you are! Can't wait to see you again! - Shelbi P.

September 03, 2015

Excellent experience and a great value The Salesperson was extremely knowledgeable on the product and went above and beyond to make us comfortable with the purchase including a visit to our More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Koss, Eric Swiden
Sep 03, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Joe! It's a pleasure to know that you will highly recommend us! We are glad that Eric and David went above and beyond to make sure you were comfortable with your new purchase. Enjoy your new ride and welcome to the family! - Shelbi P.

September 03, 2015

Excellence, professional, quality and personal I looked for three months at several dealerships prior to making my decision to go with Lafonntaine Buick GMC Cadillac and I must say it paid off for More

by CFIII
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Edwards, Jim Atkinson
Sep 04, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Chuck. Couldn't be happier to read your review and hear about your great experience with us. We are glad that you gave us a chance to let John exceed your expectations. I have already passed along your review to him and the entire team. Welcome to the family. Enjoy your new ride! - Shelbi P.

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