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LaFontaine Cadillac Buick GMC
Highland, MI
935 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 935 reviews
August 11, 2015
My experience with De'Anna Parks was superior. I had spoken with De'Anna Parks several times before I actually got my new ATS. She explained everything to a tee,. I couldn't be happier. I had spoken with De'Anna Parks several times before I actually got my new ATS. She explained everything to a tee,. I couldn't be happier. More
by jackiecarroll
Employees Worked With
De’Anna Parks-Bloom, Jim Atkinson
August 11, 2015
Requests ignored or forgotten The little things are what mean the most. Over the past year there has been less follow through and more frustration for me. I asked that my transmiss The little things are what mean the most. Over the past year there has been less follow through and more frustration for me. I asked that my transmission fluid level be checked... two different occasions now it was forgotten. The first time I asked they sent someone last minute to check it and he did it improperly. Two other visits my car was returned to me without the 'complimentary' wash. This last visit my speedometer was set on kilometers... when I called in concern, I was greeted with a tone of annoyance. I feel as though I need to constantly check everything each visit. Further more my mother had her oil changed, they left her brake fluid cap off after checking her fluid levels. She came back and asked for a replacement cap. She was given the run around for weeks. Not happy. More
by rosie
Employees Worked With
There were multiple different people
August 11, 2015
Smooth Operation My experience at Lafontaine was very good. I have not purchased a GM vehicle since the late 80's. Jaron was helpful and even went out of his way to My experience at Lafontaine was very good. I have not purchased a GM vehicle since the late 80's. Jaron was helpful and even went out of his way to get the Canyon I wanted that had already been spoken for by another buyer. More
by canyon man
Employees Worked With
Jaron Denton
August 10, 2015
Body Work on New Car The work performed was both reasonable and accurate. The damage was done to the passenger door and there is no way to tell that any damage had been d The work performed was both reasonable and accurate. The damage was done to the passenger door and there is no way to tell that any damage had been done. More
by SteveCruze
Employees Worked With
Justin
August 10, 2015
A delightful experience! Steve Hartwig made the purchase easy. He answered all our questions and showed us everything about he car. My husband is the main driver and he couldn Steve Hartwig made the purchase easy. He answered all our questions and showed us everything about he car. My husband is the main driver and he couldn't be happier. We will definitely be return customers. More
by Tom
Employees Worked With
Stephen Hartwig
August 10, 2015
An awesome job! Jeff Lewis did a great job writing up what the issue was. Steve did a great job diagnosing the issue and explaining it to me. Also, Steve noticed th Jeff Lewis did a great job writing up what the issue was. Steve did a great job diagnosing the issue and explaining it to me. Also, Steve noticed the water pump was leaking which I was unaware because the leak hadn't gotten bad enough to leave drops on the ground. Great job! More
by Landon Martens
Employees Worked With
Steve (mechanic), Jeff Lewis
August 09, 2015
Sales person was very nice, Finance manager was very nice. Great place and, great courteous staff. Good food, cute boutique. Sorry Jeff Chapel and, every one that was the victim of my bad day. Thank you for b Great place and, great courteous staff. Good food, cute boutique. Sorry Jeff Chapel and, every one that was the victim of my bad day. Thank you for being understanding. More
by Gino
Employees Worked With
Jeff Chapel, Kirk Shubert
August 09, 2015
Excellent experience. The work done on the car was done in a fast, efficient manner. People are always friendly and helpful at LaFontaine Motors and I have been purchasing The work done on the car was done in a fast, efficient manner. People are always friendly and helpful at LaFontaine Motors and I have been purchasing cars with them ever since they opened their store in Milford. More
by Alexis
Employees Worked With
cant remember
August 08, 2015
Def fluid poor quality I needed the truck back in reasonable time to go on vacation, they beat expectations. Really helped. Travis was very helpful in assisting me with the I needed the truck back in reasonable time to go on vacation, they beat expectations. Really helped. Travis was very helpful in assisting me with the repair. More
by 11trucker
Employees Worked With
Travis Richardson
August 08, 2015
Good overall experience The request for service was quick and responsive. The staff was friendly and attentive. Although this was just routine maintenance, the overall the o The request for service was quick and responsive. The staff was friendly and attentive. Although this was just routine maintenance, the overall the overall experience was good. More
by bmayrand
Employees Worked With
Scott Hall
