LaFontaine Chevrolet Dexter

I put down a deposit on a car. The transaction never materialized. Now they will not return my deposit, nor return my phone calls. I am letting my attorney take it from here. Stay The transaction never materialized. Now they will not return my deposit, nor return my phone calls. I am letting my attorney take it from here. Stay away from this dealership More

Brett took care of my family 3 times in 12 Months. If he wasn’t the best then I wouldn’t be giving those stats. What else can I say other than ask for Brett! If he wasn’t the best then I wouldn’t be giving those stats. What else can I say other than ask for Brett! More

Avoid this dealership. I ordered a Tahoe a year ago and have heard back from them twice. Once was a month ago. No apology. No estimate on manufacture or delivery date. Toda I ordered a Tahoe a year ago and have heard back from them twice. Once was a month ago. No apology. No estimate on manufacture or delivery date. Today, Brett called to say he has two much more expensive vehicles I can choose from. Again, no recognition that I've been waiting for a year. No effort to work on that. When I said I was would prefer to get my vehicle for the price we agreed on a year ago, he said the price will be much higher, especially if I have to buy a 23 model. I understand that cars have gone up. Still, he shouldn't be lying, saying he told me a year ago about the price potentially going up and that it might be 2023 before I get the vehicle. Then he did his "man talking to a dumb woman" thing. When I asked him (pretty nicely) not to speak to me like that, he hung up on me. Although his boss was present when this happened (according to him) and I have left several messages for his boss, nobody has called me back. Buy a car anywhere but here, especially if you're a woman. More

Took my 2016 Suburban in to get a quote from LaFontaine Dexter as they wanted to buy my car. Brett Middlebook and David Riley quoted me a price on a Monday, I called Brett back on Tuesday to accept the off Dexter as they wanted to buy my car. Brett Middlebook and David Riley quoted me a price on a Monday, I called Brett back on Tuesday to accept the offer and schedule the car being brought in to complete the transaction at the agreed upon price. Brought the car in on the agreed upon day (Thursday). I drove an hour in a snow storm to get there. When I got to the dealership and they told me that the price was now $4,000 less then the agreed upon price. Very disappointing not to mention dishonest! I felt cheated. Both Brett and David should be held accountable for their dishonesty and very poor customer service. I will never deal with this dealership as well as the entire LaFontaine organization! I can only assume that all LaFontaine dealerships have the same dishonesty and poor customer service! More

Great customer service, very easy to work with. Delivered the vehicle straight to my house! I would highly recommend working with Alex and Alicia at LaFontaine Chevrolet! A+++ Delivered the vehicle straight to my house! I would highly recommend working with Alex and Alicia at LaFontaine Chevrolet! A+++ More

Best Dealership Experience I have ever had Top notch customer service was provided from the initial conversation. The team did an outstanding job of communicating, paying attention to detail, a Top notch customer service was provided from the initial conversation. The team did an outstanding job of communicating, paying attention to detail, and meeting my every wish and then some! I will be buying every vehicle from this team, and referring everyone I can! More

Above and Beyond The team that worked to pull my deal together for me went above and beyond! All I can say, is I was stressed and overwhelmed when I started and inspi The team that worked to pull my deal together for me went above and beyond! All I can say, is I was stressed and overwhelmed when I started and inspired and impressed when I drove away in my new car. Shaun, Bryan, and Chris treated me like I was the most important person in the dealership! I will definitely purchase my next vehicle there and work with them again! Thank you guys for making a stressful situation way better than expected! More

everyone there very willing to help in any way they can. Sales very intentave to your needs and try to give you answers to all your questions, which they did for me.Would work with Mike Daly again. Sales very intentave to your needs and try to give you answers to all your questions, which they did for me.Would work with Mike Daly again. More

Great Job to all. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. More