LaFontaine Chevrolet Dexter

Always a very efficient and friendly dealership. I have dealt with this dealership for over 20 years and it is better than ever. Always greeted with a smile and helped. The service area is much imp I have dealt with this dealership for over 20 years and it is better than ever. Always greeted with a smile and helped. The service area is much improved as has the whole dealership. More

Sales Review I rated LaFontaine of Dexter a 5 because of the service I received and the overall experience I had. Everything was ready for me when I got there. Ton I rated LaFontaine of Dexter a 5 because of the service I received and the overall experience I had. Everything was ready for me when I got there. Tony had the cars and paperwork ready. I was in and out within 90 minutes. More

Best vehicle purchase experience ever The LaFontaine group is obviously very serious about customer service. I have purchased many GM vehicles over the years (15 total) and have never bee The LaFontaine group is obviously very serious about customer service. I have purchased many GM vehicles over the years (15 total) and have never been treated so well. The staff are highly professional and the service is top notch. I was having difficulty locating the exact vehicle I wanted; a 2015 Chevrolet Suburban LTZ. After giving up on another dealership I chose LaFontaine. We found an exact match to what I was looking for and they delivered it to my house the next day. Incredible! The next day I made an appointment at LaFontaine Cadillac GMC in Highland Twp. to get the windows tinted and have some accessories installed. I love this place! Spotless service area, a salon, a high end coffee shop and even a cafeteria. What?! Jeff the service guy was great and double checked everything so the vehicle was perfect when I got it back. Dave Schlum, the sales person from this location is who helped me find the vehicle and he even came by to check it out too. Seriously, I won't go anywhere else in the future. These people are the best. More

Excellent customer service Jerry Porzadek was a pleasure to work with, he brought the car to our house for delivery. He acquired the vehicle my wife wanted from another dealersh Jerry Porzadek was a pleasure to work with, he brought the car to our house for delivery. He acquired the vehicle my wife wanted from another dealership when your stock did not meet her parameters. He dealt with my wife the entire time and treated her respectfully and never made her feel like she was a 'stupid female' or 'needed her husband's permission'. I've seen this with many car salesmen and they lose countless business because of the way they treat women. Women are usually the main decision maker when it comes to a family car and certainly when it comes to their own car. Jerry also got us all applicable sales incentives. We will definitely be coming back to Jerry for any future cars for us and our family. More

I want to say Thank You to Dan and Greg for their help today with my vehicle. I appreciate the honest, friendly and courteous customer service. No one likes to have their car serviced but when you do it i today with my vehicle. I appreciate the honest, friendly and courteous customer service. No one likes to have their car serviced but when you do it is nice to have a dealership treat you respectfully and honestly. I will definitely be back when I need additional service to my vehicle. Thank you! More

Never in my life have I felt so welcomed and cared for when buying a new vehicle. I was so impressed with ALL the staff I had worked with (Steve Azar, Tom Haskell and Steve Taylor) and interacted with (Ro when buying a new vehicle. I was so impressed with ALL the staff I had worked with (Steve Azar, Tom Haskell and Steve Taylor) and interacted with (Robert Halfacre and many other reps.). They found what was best for me after giving them my thoughts, layed out my options and helped guide me to what worked with my lifestyle and needs. They really do care about each customer as an individual and I will be a Lifetime Lafontaine Customer and I plan to spread the word to anyone I hear about wanting to get into a new vehicle. If your looking to get that quality service whether it be a new or used vehicle, they definitely will knock any other dealership out of the park! Thank You Lafontaine!!!! More

I was forced to cancel an appointment due to a time conflict with another event and wanted to have the scheduled maintenance done as soon as possible. Nick found a way to work us into the shop's schedu conflict with another event and wanted to have the scheduled maintenance done as soon as possible. Nick found a way to work us into the shop's schedule a day earlier than originally scheduled, without conflict. And then the job was done faster than promised. Great job everyone! Just like Arnold, I'll be back. More

It is a pleasure to come in for service. Friendly and knowledgeable staff. They never do work with out my approval first, and are great at explaining what needs to be done and why. Never pushy. knowledgeable staff. They never do work with out my approval first, and are great at explaining what needs to be done and why. Never pushy. More

I got the $9.95 oil change today. When they were done, they did not give me their free 27 point inspection, they did not give any sheet that explains what they done to my car like they advertised. They di they did not give me their free 27 point inspection, they did not give any sheet that explains what they done to my car like they advertised. They didn't even give me the sticker that reminds me of my next oil change... When I asked them about it, all they said was, "we are out of it"... I don't understand how a dealership can be out of stickers for reminded the next oil change and the sheets that they print for inspections... They are Extremely unprofessional and not helpful. They did not offer to help me out in anyway. I used to tell everyone about your dealership, but after my experience I am planning on telling how unprofessional this place is. More

Everything I expected I receive and more! I pick the car out at work and Tony took the time to process my application and send me pictures of the different car that was on the lot. out at work and Tony took the time to process my application and send me pictures of the different car that was on the lot. More