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LaFontaine Chevrolet Dexter - Service Center

Dexter, MI

4.3
91 Reviews

91 Reviews of LaFontaine Chevrolet Dexter - Service Center

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August 12, 2015

Service Depart providing poor & unethical customer sevice. I have bought three cars from LaFontaine in Dexter MI and have taken all my vehicles to their service department for every type of service needed for More

by sharonlstephens33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Barron
August 11, 2015

Oil change on two vehicle, tire rotation and ignition switch Oil change on a vehicle we dropped off was done before it's scheduled appointment time, however car was not washed. Other dealers wash vehicles after More

by Smarter than YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen and or Dana?, Dan LaFontaine Jr.
August 10, 2015

love the service Very accommodating waiting room with a Café if you are waiting. I keep going back the people behind the computers are so nice. Cars need maintenance More

by Twowheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Law, Dan LaFontaine Jr., Heather Norman
Aug 10, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! We are so happy that you love the service when you visit us and enjoy our cafe! I will be sure to pass along your message to the entire team. Thank you for taking the time to leave such a great review. We enjoy hearing what you have to say. We look forward to seeing you next time! - Shelbi P.

August 04, 2015

on time , professional service by Jason, more than I expecte Very good, very good, very good very good, very good, very good, very good, I don't know what else to say except keep up the good work and I'll keep More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg the driver, Jason Barron
Aug 04, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! We are so glad to know that you will continue to come back to us and always have! I have already passed along your message to Jason and the rest of the Chevy team. We can't wait to see you again! - Shelbi P.

August 03, 2015

Good Service, Great Customer Lounge Oil change and Tire Rotation went well and was timely. Service Rep was very helpful in identifying an issue with my tailgate not dampening properly. More

by Looman Stingo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Aug 03, 2015 -

LaFontaine Chevrolet Dexter responded

Hello! We are very pleased to hear that you enjoy our good service and our customer lounge. We are not happy that you haven't heard back regarding the part that you ordered. I have passed along your message to the correct person to get that handled. We are very sorry for the inconvenience. You will be hearing from someone shortly. Thank you for taking the time to leave a review. We enjoy hearing what you have to say. - Shelbi P.

August 02, 2015

Oil change, tire rotation and wash Services were performed in a timely manner. Jason from service department was extremely nice and explained everything thoroughly even followed up with More

by Doglovr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Barron
Aug 03, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Dave! We are so glad your service experience was done in a timely manner and that Jason was thorough and explained everything to you. I will be sure to pass along your message to Jason and the entire service team. We look forward to seeing you again. - Shelbi P.

July 29, 2015

Fast service Had a problem with my vehicle while driving home. Stopped by LaFontaine to get it looked at, and they had it finished within 2 hours. My thanks to the More

by Bigdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan LaFontaine Jr.
Jul 29, 2015 -

LaFontaine Chevrolet Dexter responded

Hello! So glad we were able to help you out and get your vehicle fixed in a timely manner! I will make sure to pass along your wonderful message to Dan and the rest of the service team! Thank you for taking the time to let us know how your experience went. We really appreciate it! Come see us again soon! - Shelbi P.

July 28, 2015

Service quality From my initial call to my pick up of my vehicle when completed, the Lafontaine team (Dan and Mike)were very professional and efficient. No time was More

by fred2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zasadny, Dan LaFontaine Jr.
Jul 28, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Fred, So glad your entire experience with us was very professional and efficient- that's how we strive to do business! I will pass along your message to Dan and Mike, as well as the rest of the Chevy family!- Maddie J.

July 28, 2015

Great Service! Both in customer and mechanical! I enjoy bringing my 2008 G6 in for service. Always friendly and helpful. Repairs always done right! Jason is great at explaining issues to me, a non More

by mj60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Jul 28, 2015 -

LaFontaine Chevrolet Dexter responded

Hello! We are delighted to hear that you have great service each time you visit us! I will make sure to let Jason and the rest of the Chevy team know how happy you are with your visits! We can't wait to see you again! - Shelbi P.

July 28, 2015

Acadia Service Took my Acadia in for an oil change and tire rotation. As soon as I pulled in a porter was taking information from the car. Jason Barron was my servic More

by Pete Moss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Jul 28, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Pete, We are so glad that your service experience with us was done correctly, and in a timely manner! I'll be sure to let Jason, and the rest of the Chevy family know about your awesome experience!- Maddie J.