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LaFontaine Chevrolet Dexter - Service Center

Dexter, MI

4.8
127 Reviews

127 Reviews of LaFontaine Chevrolet Dexter - Service Center

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January 23, 2016

Customer service orientation Although it took longer than I expected dealer gave me a loaner so made the inconvenience a little easier. Not sure what happened to radio. More

by cindy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who the service person was, Andrew Hall
Jan 25, 2016 -

LaFontaine Chevrolet Dexter responded

Hello Cindy. Thank you for taking the time to leave a review about your service experience. We apologize that it took longer than expected we are glad to hear that you enjoy the loaner vehicle while you waited. I will be sure to pass along your review to Andrew and the entire service team. Come see us again soon!- Shelbi P.

January 14, 2016

Service Scott was so nice had to order parts and they came in a week later got the car in fixed and super nice car wash thank you so much Scott More

by debijean601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Scott McGee
Jan 15, 2016 -

LaFontaine Chevrolet Dexter responded

Hi! Thanks for the 5-star review! We appreciate it. Come see us again soon. - Shelbi P.

January 02, 2016

Very good experience I have been getting my car serviced at Lafontaine for several years now. Best dealership in the area. Jason usually takes care of me when I come in More

by donnamcc04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Jan 04, 2016 -

LaFontaine Chevrolet Dexter responded

HI Donna! Thank you for the kind words. We are happy to know that you can rely on Jason to get your vehicle in perfect running order. I will be sure to pass along your review to him and the entire team. We look forward to seeing you again! - Shelbi P.

December 16, 2015

Amazing The service department is amazing! They were able to squeeze me into their schedule and my car was done before projected time and for less cost than More

by Reed2em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Dec 16, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! Happy that your service visit was timely! We love to hear that we exceeded your expectations. Come see us again soon! - Shelbi P.

October 31, 2015

Satisfied Sarah The customer service is very outstanding and friendly and well worth the trip. Yes I would send friendly.and imformative when my car was on the recal More

by Sarah 49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan LaFontaine Jr.
Nov 02, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Sarah! Great to hear that Dan and Aaron made your experience worth the trip! I have already passed along your kind words to them and the entire team. Can't wait to see you again! - Shelbi P.

October 12, 2015

fast work done right When I came in for service, I was unaware that I had a recall issue with my car. I think there needs to be a better system for notifying customers o More

by autgoing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zasadny
Oct 12, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! We are glad your service experience went well with us but we are not happy to hear that GM is doing a poor job at informing you of any recalls. I will pass along your message to our service managers to let them know about the problem. Thank you for taking the time to let us know how your experience went. We appreciate it. - Shelbi P.

October 12, 2015

Service I was greeted outside before I was even out of my car by a pleasant gentlemen. I made an appointment to get my car's first service. I provided my info More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Oct 12, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Maria! We are happy you had an overall great service experience! I will make sure to make a note of the wait time. We are sorry it took longer than expected. Thank you for taking the time to let us know how your experience went. We appreciate it! - Shelbi P.

October 10, 2015

Great Service with a Smile! Great service with a smile! Everyone helpful and friendly. Recommend servicing your vehicle there. Have a great waiting area with Wi-fi and comfortabl More

by cindy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan LaFontaine Jr.
Oct 12, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Cindy! Glad that your service experience was great with us and Dan! I will make sure to let him know how satisfied you are! Can't wait to see you again in the future! - Shelbi P.

October 09, 2015

Repairs done quickly and correctly Appointments were available immediately. Once the part arrived, installation was completed quickly, and I've had no issues since. Staff is courteous a More

by reg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zasadny
Oct 12, 2015 -

LaFontaine Chevrolet Dexter responded

Hello! Glad to hear that your service appointment was completed quickly! I will be sure to pass along your message to Mike and the entire service team! Thank you for recommending us and leaving a great review! We appreciate it! - Shelbi P.

October 09, 2015

Premier Customer Service Due to the outstanding service and friendliness of the emplyees I don't think I would buy a car anywhere else. The waiting room is always so clean an More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Barron
Oct 09, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Suzanne! We are happy that your service visit went great along with Calvin's helpful tips! i will be sure to pass along your message to the entire team, letting them know how satisfied you are! Come see us again soon! - Shelbi P.

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