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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.2
161 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 161 reviews

May 20, 2024

Andrew (salesman) and Morgan (credit mgr. ) were very helpful and made the process seamless. I would definitely recommend LaFontaine Ford of Grand Rapids to my friends. More

by stevevukmirovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Morgan
May 05, 2024

Great experience! Would recommend to others. Quick and easy sale. Got us to the price point we were looking for. More

by nicole.bayles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
April 28, 2024

Our salesman, Pat Kelly, was extremely helpful when it came to looking at options for our new Ford Bronco. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
April 24, 2024

They were super helpful in helping me and my family get a car after an emergency. More

by yaboikstar16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
April 18, 2024

Make sure you look over the used vehicles carefully, some might have cosmetic issues that won’t be addressed after purchase.. More

by Glfisherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily
April 11, 2024

I have been doing business with this dealership for over 50 years (Jack Keller) with no problems. Treated well in all instances More

by rosinck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Engelberg
April 05, 2024

I did not go here in person, the vehicle was delivered to me as the deal was done at another LaFontaine location. The Grand Rapids team for the leasing process was great. Very friendly, very professional and More

by redidemneri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Taranto, Finance Manager, Delivery Driver
April 04, 2024

Great communication and no surprises. My Bronco was prepped available for me to drive home the very same day it arrived on transport. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Trent
March 28, 2024

LaFontaine Ford is by far The Best Dealership I have Ever Been to ! I Highly Recommend It ! More

by witchwanda53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Glover
March 12, 2024

Don't let sales pressure talk you into the extended warranty from easy care. Never again will I do business with either. Very unhappy with the vehicle's failure in the 7 months and the warranty doesn't More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
that's cheap question
Mar 14, 2024 -

LaFontaine Ford of Grand Rapids responded

Sandy, we regret to hear that you are displeased with your recent experience with us. Please reach out to our General Manager, Jeremy Trent at jtrent@lafontaine.com, so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.

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