Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
LaFontaine Ford of Grand Rapids
Grand Rapids, MI
308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 26, 2026
Ethan the service advisor was excellent and treated me
respect and understanding and recommended me future service’s without seeming pushy or disrespectful.
More
by wdavidsmainemail
Employees Worked With
Ethan Darling
August 25, 2026
We were so very disappointed.
We knew we needed new brakes and tire sensors. We also had 2 recalls on the vehicle. We stopped in to get an estimate for the brakes and sensors
More
by dotlucy2
Employees Worked With
The employees were kind.
August 17, 2026
Very helpful, friendly, Great sales people,Great service
department, the best Ford Dealership I have ever did business with, they are the 👌
More
by samlamphiear
Verified Customer
Verified Customer
Dealership Inventory (211 Vehicles)
Photos
