LaFontaine Ford of Grand Rapids

My service rep Rick was very informative about what was done to my car. I've always had good service with Ford and there prices are pretty fair. I also like the fact they offer a ride home and back so done to my car. I've always had good service with Ford and there prices are pretty fair. I also like the fact they offer a ride home and back so I can get my car which is really convenient . More

Since new ownership I have gone twice for service and wasn’t satisfied either time. Once to buy touch up paint and the other when getting oil changed and I had a tire in need of plugging and they only of wasn’t satisfied either time. Once to buy touch up paint and the other when getting oil changed and I had a tire in need of plugging and they only offered to sell me a new tire. More

Great staff and service! Highly recommend them.Have been going here for years and will continue do so! Highly recommend them.Have been going here for years and will continue do so! More

Always courteous and the service is great. Fast lub is quick and they do a good job. Fast lub is quick and they do a good job. More

Quick courteous, clean, lafontaine is as good as Keller. I will continue to use them for service. Hopefully All lI need is oil changes for the next 100000 miles I will continue to use them for service. Hopefully All lI need is oil changes for the next 100000 miles More

I am always pleased with all the work they do for me and I know that I can trust them to do what is right. I know that I can trust them to do what is right. More

They are always ready to get u in. Have always explained what they are doing pricing also. And quick. Very friendly Have always explained what they are doing pricing also. And quick. Very friendly More

My service rep Kyli did an excellent job of keeping me informed throughout the repair process an acted in a very professional manner. Very quick diagnosis and repair. informed throughout the repair process an acted in a very professional manner. Very quick diagnosis and repair. More

I get both my wife and my vehicle oil changed there. Great service and all the people that work in that area are ver respectful Great service and all the people that work in that area are ver respectful More

tricky and sneaky with price and financing. Also had to pay for an extra key that is going to run about 300.00 that was promised to me by the dealer. Charged me for things that were not done Also had to pay for an extra key that is going to run about 300.00 that was promised to me by the dealer. Charged me for things that were not done to the vehicle. No manger input- did not return calls. More