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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.7
252 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 252 reviews

March 07, 2026

Always taken care of in a timely manner. Go to LaFontaine Ford of Grand Rapids More

by Ricbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Lawson, River Bilinsky
March 03, 2026

Very polite people and no pressure to buy anything from them. They answered my questions and they got the deal closed quickly. They have my future business in the future More

by MICHAEL.SHEPARDSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James ( service technician)
March 01, 2026

I always take my car there for oil changes. No appointments needed and their service is always good. More

by Kiaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
February 28, 2026

Jeffery Crouch and Ethan Kelty of LaFontaine Lincoln provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles More

by CMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Crouch, Ethan Kelty
February 27, 2026

Excellent service. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. More

by gbozgtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cole
February 27, 2026

My wife loves going to this dealership. They are very nice, quick and thorough. Thanks for treating my wife with respect. More

by drbrow7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them.
February 27, 2026

Very easy to work with! They are very professional and try to make it the best experience possible. More

by jjwiltenburg4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Thornberry
February 27, 2026

Although I would have preferred getting my Edge back sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began trouble More

by Sepi08
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyli Verduci
February 25, 2026

The people are all very professional and helpful, The facilities are clean and well maintained. Good coffee in the driver lounge, too! More

by Otto.molmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
February 23, 2026

Jack Keller was better. You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I wi More

by Janhitchcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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