LaFontaine Ford of Grand Rapids
Grand Rapids, MI
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Very polite people and no pressure to buy anything from them. They answered my questions and they got the deal closed quickly. They have my future business in the future them. They answered my questions and they got the deal closed quickly. They have my future business in the future More
Jeffery Crouch and Ethan Kelty of LaFontaine Lincoln provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles from them now and can’t think of calling anyone else. Highly recommend. More
Excellent service. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. More
Although I would have preferred getting my Edge back sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began trouble sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began troubleshooting the problem on a Monday morning, but they could not determine the source of the problem. The service advisor indicated they would need to contact Ford engineers for assistance. In the meantime I needed to get home on the east side of the State as I needed my medications. LaFontaine Ford provided me with a free rental vehicle so I could get home. The service advisor called me Friday and advised the problem with my Edge had been repaired and my vehicle was ready. I was very pleased with the service I received from LaFontaine Ford. More
Jack Keller was better. You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I wi You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I will find someone new. More

