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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.7
270 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 270 reviews

May 04, 2026

Lafontaine and Drew Hubert serviced my 2022 Mach E last week. They did an excellent job, and returned it as promised. Drew just makes it so easy and I truly appreciate his efforts. If you do not have a More

by rdkcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hubert
May 04, 2026

Picked up car for warranty work and returned the same day. Great service savings me significant time. Drew was great at staying in touch to give us info on progress. More

by Fordgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
May 02, 2026

Sent mobile technician to my home to preform needed update. Very easy for me and the technician, Deven, was fabulous. Explained in detail what needed to be done. Very efficient. Very friendly, professi More

by Normajp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See above.
April 30, 2026

I always have great service at LaFontaine! The works are kind, helpful, and work very quickly. More

by scout0847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Bilinsky
April 28, 2026

The workers were very helpful and I got my car in and put in exceptional time there was not much of a wait More

by Lanebloss28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, River, Brennan
April 22, 2026

Appreciate the help with my warranty and the finance arrangement. Jordan was very responsive and helpful. The repairs were well done and complete. More

by Lawrence hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, finance person
April 21, 2026

Every time that I have brought my F150 in for service, I have left completely satisfied. Kylie, my service advisor, and the mechanics have been great! They go the extra mile. More

by Dennisquam
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kylie
April 20, 2026

Kyli and crew are fantastic. I will continue to come here. Thanks for the work you do. More

by kburner2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyli and John
Apr 22, 2026 -

kburner2004 responded

Thank you for all the great work your crew does.

April 13, 2026

We have bought vehicles from this dealership for over 26 years & love the sales & service departments More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees are great
April 11, 2026

I have had very good service good crew . Trying to decide what to do about extended warranty for running out in August Car shield or keep my ford factory warranty. More

by jimkeller1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JordyStuck
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