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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.2
161 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 161 reviews

December 07, 2023

Emily was so kind she treated My Kids & I wonderful went above and beyond to make sure Jordan found the best interest rates and Credit union to finance, Eco sport T More

by kimbark24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily and Jordan
December 05, 2023

Provided a carfax for the used vehicle and options & prices for new and used cards. More

by fordsx3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Vanhorn
Dec 07, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Wonderful experience purchasing my truck from this facility. Would highly recommend this dealership to everyone More

by josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chupp
Dec 04, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi Josh, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

November 09, 2023

So far I have no complaints everyone has been helpful and courteous and would consider them for my next Ford purchase. More

by danielphubert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Kragt
Nov 11, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2023

Pat Kelly always helps us out. He finds the best set-up for our children's vehicles and ours. Thank you Pat! More

by kbczar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Nov 07, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Ford Grand Rapids. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2023

Pat Kelly is great person to work with and goes about the process with ease. He treated us like person not just someone.to sale to. The young lady in finance was very friendly and walked us through process w More

by hal2048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
Oct 18, 2023 -

LaFontaine Ford of Grand Rapids responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Ford Grand Rapids. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Garrett helped coordinate my test drive when I came in from out or town, found answers to all my questions through the process, and arranged to have the car delivered to my house out of the area. Other s More

by jecurry86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 08, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we're so happy we were able to help you out! We look forward to your next visit! Take care!

October 05, 2023

Sales staff treated my family with respect throughout the entire process and at no point became pushy. They were respectful of our needs with our trade-in and did a great job in make sure the deal could be More

by pete schneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Vanhorn, Jordan Zuniga
Oct 06, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi Pete, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 04, 2023

Very friendly sales and staff, Emily (my sales lady)went above and beyond to find me the vehicle I was looking for, very pleased with my purchase! More

by T1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily and Morgan
Oct 06, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

September 15, 2023

The vehicle was as described to me over the phone and the test drive verified driveability and condition (however I did miss that the driver's power door lock doesn't work). Negotiated a fair deal which was More

by scottdbrennan
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry H.
Sep 17, 2023 -

LaFontaine Ford of Grand Rapids responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!