LaFontaine Ford of Grand Rapids

I always take my car there for oil changes. No appointments needed and their service is always good. No appointments needed and their service is always good. More

Jeffery Crouch and Ethan Kelty of LaFontaine Lincoln provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles from them now and can’t think of calling anyone else. Highly recommend. More

Excellent service. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. More

My wife loves going to this dealership. They are very nice, quick and thorough. Thanks for treating my wife with respect. They are very nice, quick and thorough. Thanks for treating my wife with respect. More

Very easy to work with! They are very professional and try to make it the best experience possible. They are very professional and try to make it the best experience possible. More

Although I would have preferred getting my Edge back sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began trouble sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began troubleshooting the problem on a Monday morning, but they could not determine the source of the problem. The service advisor indicated they would need to contact Ford engineers for assistance. In the meantime I needed to get home on the east side of the State as I needed my medications. LaFontaine Ford provided me with a free rental vehicle so I could get home. The service advisor called me Friday and advised the problem with my Edge had been repaired and my vehicle was ready. I was very pleased with the service I received from LaFontaine Ford. More

The people are all very professional and helpful, The facilities are clean and well maintained. Good coffee in the driver lounge, too! facilities are clean and well maintained. Good coffee in the driver lounge, too! More

Jack Keller was better. You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I wi You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I will find someone new. More

Cordial, professional and willing to listen to me whine about the cost of service. Jordan did a marvelous job with keeping me informed each day about added charges. All of my feelings were expressed in th about the cost of service. Jordan did a marvelous job with keeping me informed each day about added charges. All of my feelings were expressed in the first sentence. The second was just to hit the 16 word target. I will recommend LaFontaine to any and who are looking for a good auto mechanical company. More

Very nice people, salesman. Brian Buckner worked hard all week to get us our new car. Brian Buckner worked hard all week to get us our new car. More