LaFontaine Ford of Grand Rapids

The dealership was able to find the vehicle we were looking for within a day and then transferred to their lot within a couple days. Great staff and helpful with questions. looking for within a day and then transferred to their lot within a couple days. Great staff and helpful with questions. More

The salesman, Bryan Buckner, was incredibly helpful and professional from the first call to closing the sale. He didn't pressure me, which I appreciated, yet followed up with me to see if he could answer a professional from the first call to closing the sale. He didn't pressure me, which I appreciated, yet followed up with me to see if he could answer any other questions about the vehicle I was interested in. The finance manager, Whitney Reid, was also terrific to work with. She patiently went over every package option with me so that ,by the time the deal was finished, I left feeling confident in my purchase decision. They were both friendly and personable throughout. More

Always taken care of in a timely manner. Go to LaFontaine Ford of Grand Rapids Go to LaFontaine Ford of Grand Rapids More

Very polite people and no pressure to buy anything from them. They answered my questions and they got the deal closed quickly. They have my future business in the future them. They answered my questions and they got the deal closed quickly. They have my future business in the future More

I always take my car there for oil changes. No appointments needed and their service is always good. No appointments needed and their service is always good. More

Jeffery Crouch and Ethan Kelty of LaFontaine Lincoln provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles from them now and can’t think of calling anyone else. Highly recommend. More

Excellent service. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. More

My wife loves going to this dealership. They are very nice, quick and thorough. Thanks for treating my wife with respect. They are very nice, quick and thorough. Thanks for treating my wife with respect. More

Very easy to work with! They are very professional and try to make it the best experience possible. They are very professional and try to make it the best experience possible. More

Although I would have preferred getting my Edge back sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began trouble sooner, LaFontaine Ford did a very thorough job. I was in Grand Rapids visiting relatives when my Edge lost all its electronics. They began troubleshooting the problem on a Monday morning, but they could not determine the source of the problem. The service advisor indicated they would need to contact Ford engineers for assistance. In the meantime I needed to get home on the east side of the State as I needed my medications. LaFontaine Ford provided me with a free rental vehicle so I could get home. The service advisor called me Friday and advised the problem with my Edge had been repaired and my vehicle was ready. I was very pleased with the service I received from LaFontaine Ford. More