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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.7
270 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 270 reviews

February 21, 2026

Mobile service is great! Super convenient. Staff was professional. Brevity is the soul of wit. 15 words? More

by Justaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names. Mobile service tech.
February 20, 2026

Very friendly and aware of their work. Always go there for my car oil change and check ups More

by alialsh1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
February 18, 2026

In a quarter century as a customer at LaFontaine on Alpine over 4 different Fords,ive had tremendous service throughout! Specifically Drew Hubert has always provided exceptional help and, in my more li More

by jimmcrthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hubert, Jordan Lawson, Kevin Rubingh
February 16, 2026

Great customer service was able to get into my new explorer quickly did all the paperwork work online. Thank you More

by slyke11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
February 12, 2026

Always very friendly and helpful. I love the remote service. Very professional and they do quality work. The text communications are easy and so is the scheduling. Highly recommend. More

by Paula1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and James
February 12, 2026

I've used vehicle service at LaFontaine before which is very convenient but this vehicle purchase was the first in some time, Salesman Pat kelly went over and above getting the vehicle I was looking for. More

by dkfairch
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat kelly
December 04, 2025

Working with LaFontaine was a great experience and I will recommend them to everyone for car purchases. More

by bob.kelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
December 01, 2025

Excellent sales team. The car was ready quickly and is a great value! We will be retuning customers. Thank you for the Mach E! More

by kevin.koski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Forbes
November 17, 2025

They did a great job. All they did was an oil change and check my tires. More

by tevacl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
November 06, 2025

Great interaction with salesperson and they went out of the way to take care of me. More

by jtyson94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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