LaFontaine Ford of Grand Rapids

The people are all very professional and helpful, The facilities are clean and well maintained. Good coffee in the driver lounge, too! facilities are clean and well maintained. Good coffee in the driver lounge, too! More

Jack Keller was better. You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I wi You did everything agreed on. But I’m sure the time it took to put in didn’t go with the charges. Charging extra for using a charge card is why I will find someone new. More

Cordial, professional and willing to listen to me whine about the cost of service. Jordan did a marvelous job with keeping me informed each day about added charges. All of my feelings were expressed in th about the cost of service. Jordan did a marvelous job with keeping me informed each day about added charges. All of my feelings were expressed in the first sentence. The second was just to hit the 16 word target. I will recommend LaFontaine to any and who are looking for a good auto mechanical company. More

Very nice people, salesman. Brian Buckner worked hard all week to get us our new car. Brian Buckner worked hard all week to get us our new car. More

Mobile service is great! Super convenient. Staff was professional. Brevity is the soul of wit. 15 words? Super convenient. Staff was professional. Brevity is the soul of wit. 15 words? More

Very friendly and aware of their work. Always go there for my car oil change and check ups Always go there for my car oil change and check ups More

In a quarter century as a customer at LaFontaine on Alpine over 4 different Fords,ive had tremendous service throughout! Specifically Drew Hubert has always provided exceptional help and, in my more li Alpine over 4 different Fords,ive had tremendous service throughout! Specifically Drew Hubert has always provided exceptional help and, in my more limited experience (down to his having been here less time), my interactions with the service manager, Jordan Lawson, have also been nothing but positive. From Drew H and Jordan L to the Quicklane service advisor i'd pleasure of working with on my most recent visit, Kevin R., LaFontaine Ford's always had nothing but the most knowledgeable, skilled personnel who manage to excel at customer service in addition! More

Great customer service was able to get into my new explorer quickly did all the paperwork work online. Thank you explorer quickly did all the paperwork work online. Thank you More

Always very friendly and helpful. I love the remote service. Very professional and they do quality work. The text communications are easy and so is the scheduling. Highly recommend. I love the remote service. Very professional and they do quality work. The text communications are easy and so is the scheduling. Highly recommend. More

I've used vehicle service at LaFontaine before which is very convenient but this vehicle purchase was the first in some time, Salesman Pat kelly went over and above getting the vehicle I was looking for. very convenient but this vehicle purchase was the first in some time, Salesman Pat kelly went over and above getting the vehicle I was looking for. He has been there to answer any questions after my purchase More