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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

Overview
Reviews
4.6
214 Reviews
Call Dealership (616) 784-6600
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3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 214 reviews

January 22, 2024

Trent is a very good and helpful salesman, looking forward to having our new Bronco serviced there More

by schichtelauction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent
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January 05, 2024

A wonderful experience. The escape I wanted was ready for a test drive when I arrived at the dealership. Trent E. was my person. I would highly recommend both to any of my f More

by itsmedlw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent E
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Jan 07, 2024 -

LaFontaine Ford of Grand Rapids responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Ford Grand Rapids! If you have any further questions, please give us a call. We're always happy to help!

December 26, 2023

gave me a carfax salesman was not too pushyonly tried to sell me a couple trucks I had no instrest in. was was not too bad of experience. if I would need another truck I would check this dealer out. More

by dwillypdoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 28, 2023 -

LaFontaine Ford of Grand Rapids responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2023

Emily was so kind she treated My Kids & I wonderful went above and beyond to make sure Jordan found the best interest rates and Credit union to finance, Eco sport T More

by kimbark24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily and Jordan
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December 05, 2023

Provided a carfax for the used vehicle and options & prices for new and used cards. More

by fordsx3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Vanhorn
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Dec 07, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Wonderful experience purchasing my truck from this facility. Would highly recommend this dealership to everyone More

by josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chupp
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Dec 04, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi Josh, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

November 09, 2023

So far I have no complaints everyone has been helpful and courteous and would consider them for my next Ford purchase. More

by danielphubert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Kragt
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Nov 11, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2023

Pat Kelly always helps us out. He finds the best set-up for our children's vehicles and ours. Thank you Pat! More

by kbczar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
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Nov 07, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Ford Grand Rapids. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2023

Pat Kelly is great person to work with and goes about the process with ease. He treated us like person not just someone.to sale to. The young lady in finance was very friendly and walked us through process w More

by hal2048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
Report | Print
Oct 18, 2023 -

LaFontaine Ford of Grand Rapids responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Ford Grand Rapids. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Garrett helped coordinate my test drive when I came in from out or town, found answers to all my questions through the process, and arranged to have the car delivered to my house out of the area. Other s More

by jecurry86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Oct 08, 2023 -

LaFontaine Ford of Grand Rapids responded

Hi, we're so happy we were able to help you out! We look forward to your next visit! Take care!

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