LaFontaine Ford of Lansing

Nice drop off facility, write up staff is professional and friendly and keep you updated while you wait. Service is good and videos are helpful. Also waiting area is clean, but could use a few comfortab and friendly and keep you updated while you wait. Service is good and videos are helpful. Also waiting area is clean, but could use a few comfortable chairs 😂. Overall great staff and service. More

The tech was very polite and explained everything so I could understand it not knowing much bout vehicles could understand it not knowing much bout vehicles More

Jessica was extremely helpful in service. And frankly, she is one of the biggest reasons why we keep returning to the dealership for service. She does a great job of accommodating our time sc And frankly, she is one of the biggest reasons why we keep returning to the dealership for service. She does a great job of accommodating our time schedule and communicating with us. More

We were well taken care of multiple people check with us to see if we needed anything while we were waiting to purchase our bronco. to see if we needed anything while we were waiting to purchase our bronco. More

What a great experience! From start to finish, especially because of Courtney, we are completely satisfied with our experience. Couldn’t recommend Courtney enough. She found From start to finish, especially because of Courtney, we are completely satisfied with our experience. Couldn’t recommend Courtney enough. She found the exact car I wanted and helped us get a great deal. More

Michell I think her last starts with a P was the most helpful person in keeping me up to date on what was going on with my truck. Never had such help in any car or truck before. helpful person in keeping me up to date on what was going on with my truck. Never had such help in any car or truck before. More

We had a few Recalls for our 2024 Ranger and really didn't want to drive to Lansing for the updates. LaFontaine said they have "Mobil Service" and came to our house to service the Ranger. We will for didn't want to drive to Lansing for the updates. LaFontaine said they have "Mobil Service" and came to our house to service the Ranger. We will for sure be recommending LaFontaine to our friends and our next Ford will be bought at this dealership[. More

They were very quick with my oil change. And I love the video received after the work was done Staff is very nicw And I love the video received after the work was done Staff is very nicw More

Korey in sales was very easy to work with, professional, courteous. Service dept. Customer service was professional, on time. courteous. Service dept. Customer service was professional, on time. More

Service at this dealership is exceptional. They go above and beyond and keep me informed every step of the way. They offer rides to and from in case I don’t want to wait at the dealership and They go above and beyond and keep me informed every step of the way. They offer rides to and from in case I don’t want to wait at the dealership and they always get me in when convenient for me. Michelle Perry who I have worked with on numerous occasions is always friendly, professional and very knowledgeable in answering my questions and/or explaining things to me! More