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LaFontaine Ford of Lansing

Lansing, MI

4.1
225 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

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Showing 225 reviews

November 25, 2015

Superb Experience Worked with Robert Andrus, Nate and Don. This is my third vehicle on nine years from these his and I always have the same feeling... EXCELLENT. No reg More

by mspayde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion, Don Pash, Ronald Wagner
Nov 27, 2015 -

LaFontaine Ford of Lansing responded

Hi! So happy to hear that the entire team always exceeds your expectations and leaves you with an excellent experience with us! I will be sure to pass along your nice review to Robert, Don, Nate and Ron, along with the entire team. Come see us again soon! Enjoy your new ride. - Shelbi P.

November 20, 2015

Excellent buying experience with Robert Andrus We shopped around for a bit in search of the perfect new vehicle for our family. Lafontaine Ford of Lansing was quick to respond to our online quote More

by EFu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion
Nov 20, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are happy to hear that you gave us a chance to exceed your expectations! I will be sure to pass along your review to Robert and Nate, along with the rest of the team, letting them know how satisfied you are. Enjoy your new ride and welcome to the family. Thank you for also recommending us to all of your friends and family. We appreciate it! - Shelbi P.

November 17, 2015

Greatest experience you'll have purchasing a vehicle You will never regret visiting or purchasing a vehicle from these guys... the BEST experience of my life. Thank you sooooooo much Nate, Don P., and l More

by annaedge28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Don Pash
Nov 18, 2015 -

LaFontaine Ford of Lansing responded

Hi Anna! What a wonderful review! We are so happy that you had the greatest experience with us while purchasing your new vehicle! I I have already passed along your review to Don, Andrew, Nate and the entire team, letting them know how satisfied you are. Enjoy your new ride and welcome to the family. - Shelbi P.

November 16, 2015

Chad, a young man I could deal with! It had been 14 years of driving an F150, time to down size into an Escape. I had done my homework; knew what I needed and wanted, now to find it. Nee More

by Margaret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Chad Woodard
Nov 17, 2015 -

LaFontaine Ford of Lansing responded

Hello Margaret. We are happy to hear you gave us a chance when looking to downsize from your F150. Chad is a wonderful asset to our team, along with Nate who is excellent at what he does. I will be sure to pass along your review to them and the entire team. Enjoy your new Escape and welcome to the family! - Shelbi P.

November 03, 2015

Fantastic! Very enjoyable experience I worked with Jerry Bell, and he was excellent. I appreciated his advice and time. He spent a good amount of the morning and afternoon with my wife More

by MaxpowerMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bell
Nov 04, 2015 -

LaFontaine Ford of Lansing responded

Hello! Happy to hear about the great experience you and your wife had. I will be sure to pass along your kind words to Jerry and the entire team! Welcome to the family and enjoy your new ride! - Shelbi P.

November 03, 2015

Jerry Bell Rocks! It's been 14 years since I purchased a vehicle. I was dreading the process. I walked in to talk with Jerry and instantly felt comfortable. He expla More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Sperry, Nate Harutunion, Jerry Bell
Nov 04, 2015 -

LaFontaine Ford of Lansing responded

Hi Melissa. So happy to hear that you come to us when you needed a new vehicle. We are glad that Jerry, Nate and Gordon exceeded your expectations and made your experience flawless and easy. I have already passed along your kind words to them and the entire team! Welcome to the family! - Shelbi P.

November 01, 2015

Happy Customer I don't have the greatest credit and Ron Wagner didn't treat me like I had bad credit either. All the other dealerships treated me bad cause of my cre More

by Happy one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Wagner, Cari Gonzalez
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hi! Happy to hear you are happy! We are glad that Cari and Ron made your experience smooth and hassle free! You love your car, and that's all that matters! Enjoy your new ride and welcome to the family! - Shelbi P.

October 31, 2015

Andrew Pentico My family and i had a great experience with Andrew throughout the car purchase. He did his best to provide the type of services nobody ever forget. H More

by thierry007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hi! Delighted to hear how happy you are with your experience with Andrew! He is great! We are glad that he helped you find the perfect vehicle for you at a price that you could afford. Nothing is better than that! I will make sure to let him know how happy you are! Welcome to the family. - Shelbi P.

October 30, 2015

Great Experience!! It was a pleasure working with Jeremy. He was great a finding the right truck for me. Very patient / no pressure. I feel he went above and beyond t More

by Dave 12345
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Herbik
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hello Dave! Happy to hear you and Jeremy found the perfect truck! I will make sure he knows how happy you are with your newest purchase! Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

October 29, 2015

New vehicle purchase Great customer service, very knowledgeable sales service, explained every option, and made the experience wonderful. I would and do recommend them to More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pengelly, Sam Darish
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hello! Happy to hear that your experience went so well with us that you will recommend us to others! Thank you! I will let Sam, Steve, and the entire know how satisfied you are! Enjoy your new ride! - Shelbi P.

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