LaFontaine Honda

Ha was exceptional during the entire process of purchasing a vehicle from this dealership. She found the exact vehicle I wanted and when it came time to deliver the vehicle she was exceptional in purchasing a vehicle from this dealership. She found the exact vehicle I wanted and when it came time to deliver the vehicle she was exceptional in the delivery as well. More

The staff here was very helpful and friendly especially Michael and Dean. They made sure that I was 100% satisfied with my experience. This was my first car I have leased so I didn't know too much about it Michael and Dean. They made sure that I was 100% satisfied with my experience. This was my first car I have leased so I didn't know too much about it all. They both made sure They answered all my questions and left me feeling very comfortable with my decision to lease from La Fontaine Honda. More

We have been buying / leasing our vehicles from We have been buying / leasing our vehicles from Lafontaine Honda in particular from Dan for years now. Within the past week we leased two vehicles ( We have been buying / leasing our vehicles from Lafontaine Honda in particular from Dan for years now. Within the past week we leased two vehicles (Civic & Pilot) from Lafontaine with the assistance of Dan. Once again Dan went above and beyond in providing us service. Dan has made buying vehicles a pleasurable experience and I can say Lafontaine has a customer for life because of the way Dan has treated me and my family. LaFonatine's slogan is The Family Deal and I can honestly say Dan treats us like family not just customers. We are very thankful to be able to work with Dan and look forward to continuing our relationship. Jack and Trina L. More

Ha is a pleasure to deal with. She is friendly and knowledgeable. This is the second car we leased with her help and would definitely use her services again. knowledgeable. This is the second car we leased with her help and would definitely use her services again. More

Have been looking for a car so several months. Went to Lafontaine Honda over the 4th of July weekend and was helped by Victor R. He went to bat for me, helped me tremendously, and I highly recommend anyon Lafontaine Honda over the 4th of July weekend and was helped by Victor R. He went to bat for me, helped me tremendously, and I highly recommend anyone looking for a good, reliable car to go see Victor at LaFontaine. I also had help from Michelle getting my car financed. She also was so helpful, kind, and professional. I would give LaFontaine Honda a *****5 star rating 5 being the highest. Can't go wrong w/ Victor, Michelle, or LaFontaine for that matter. More

I went to Lafontaine Honda in dearborn a couple weeks ago, to look at what deals they had. I walked in the showroom and was uncertain to which sales person I should talk to, that's when Ha approach us an ago, to look at what deals they had. I walked in the showroom and was uncertain to which sales person I should talk to, that's when Ha approach us and ask if we need it help. So we sat down and to look at option, she was very friendly, honest and understanding. She found me a great deal on a new civic, with a great lease. I definitely recommend Ha to my friends and family who are looking for a new vehicle. Thank you Lafontaine Honda & Lafontaine Family. Thank You -Denver- P.S. Go Thundercats!!!!!!!!!! Joe.. :) More

Courteous and friendly salesperson.answere all the questions in detail and to the satisfaction of the customerThe manager and the accounting persons were not pushy or demanding..location of the dealer questions in detail and to the satisfaction of the customerThe manager and the accounting persons were not pushy or demanding..location of the dealership is excellent and centrally located More

My husband and I owned a 2004 Honda for almost nine years. This car was very dependable and had over 256,000 miles logged. We experienced a problem with the engine fans and because of the price to fi years. This car was very dependable and had over 256,000 miles logged. We experienced a problem with the engine fans and because of the price to fix as well as the high mileage, decided to purchase a new vehicle. Tony Falzetta is the only salesperson who approached me even after I walked around looking at the cars in the showroom. He answered all my questions and was very patient as I spoke with my husband (who was at work) about our options. All in all, Tony helped make this purchase a pleasant experience. I was in a new Honda within the hour. Thanks to Tony! More

When purchasing this vehicle, we were in the dealership for well over six hours waiting for various employees to acually show up and help us. We were pressured to give them all excellent ratings, stating for well over six hours waiting for various employees to acually show up and help us. We were pressured to give them all excellent ratings, stating that Honda Corporation accepts nothing less, but they gave us far less than EXCELLENT service. Since recently paying this car off early, I have called this dealership numerous tmes to try to obtain information about my potential refund on gap insurance, credit life insurance and extended warranty after paying my car off. I have talked to numerous people, left numerous voice mail messages, been cut off, dealt with people who do not know whether or not individuals have voice mail "set up," etc. The telephone number that was provided me as the Honda number i actually the Toyota number (which hasn't stopped them from taking my name and telephone number numerous times, despite that fact that they are Toyota and I had a Honda). In frustration, I have recently called to talk to the dealership owner, who never seems to actually be AT the dealership. People at this dealership are friendly until you close the deal, then they can't possibly care less about service, and apparenly few of then know how to use a teephone. Today's frustration: A female phone robot who kept repeating that she just works Saturdays answering the phones and doesn't known what is going on. She did provide me with the extension for Joe Neff, who is the latest person I am supposed to speak with, but then she disconnected my call trying to transfer me to his voice mail. She also stated she was not sure if his voice mail was "set up" or not. Why would anyone at any business have a voice mail that was not "set up." More

I purchased a Honda Element from LaFontaine 2 years ago , and went to get my oil changed. While there I was approached by Salama who asked if I was being helped, I advised that I was there for an oil change and went to get my oil changed. While there I was approached by Salama who asked if I was being helped, I advised that I was there for an oil change but that I wanted to know more about the equity trade in email I received. Salama explained how it worked and the details of the event. I told Salama that I would only be interested in another vehicle that was AWD, since that is what I was driving. I did not have time to stay that day, so we agreed that I would return the next day. Saturday I returned to the dealer with my husband, we sat with Salama going over what options we were looking for etc. I was offered two CRV's to look at and drive. The sales experience I had with Salama far surpassed that of the Element. Salama was extremely knowledgeable and went over every detail of the sale as well as every option on the vehicle itself. Meanwhile my husband inquired about trading in his vehicle, Salama showed him an Accord that was in the showroom, the husband liked it so much...we ended up trading in both vehicles. While waiting for some information to come back on my car, Salama drove my husband back to our house to pick up his trade in. We are so impressed with the sales experience we had with Salama . La Fontaine has gained itself two new loyal customers. More