LaFontaine Honda
Dearborn, MI
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I traveled three hours each way to buy my new Honda from LaFontaine. This is the second new Honda Odyssey we've purchased from LaFontaine. Other people think we're crazy to drive so far to buy a car, but I LaFontaine. This is the second new Honda Odyssey we've purchased from LaFontaine. Other people think we're crazy to drive so far to buy a car, but I think they're crazy to pay so much. By far, LaFontaine had the lowest prices for my new vehicle and the highest trade-in value for my old Honda. Customer service is supreme at LaFontaine - Kimberly Moore is a treasure! It's been a great experience. Thanks, Kimberly Moore and LaFontaine Honda! More
I had received a preapproved mailing from LaFontaine and thought it was not legitimate. I had my doubts about going, as we needed a second vehicle very badly and URGENTLY. However, I called the toll-free thought it was not legitimate. I had my doubts about going, as we needed a second vehicle very badly and URGENTLY. However, I called the toll-free number and someone called me back immediately. We then set the appointment for the following day, and I was told what I needed to bring to the appointment. Upon arrival there, the staff was very friendly and helpful. Mike's assistant, Carrie, was a gem. She made me and my husband feel very comfortable and at ease, while she completed the necessary paperwork for us. Despite our credit issues, her nor Mike made us feel unworthy of getting financed for a vehicle. Mike Curry assured us, that he was doing everything in his power to get us a vehicle, and he came through on his word. Then, we were introduced to Ha, who was really a down to earth and caring person. I have never been treated like that a dealership. EVER!!! I have had experiences at large businesses, which were not so pleasant. But, boy oh boy, how Lafontaine's staff changed my impression. Everyone that we encountered, made us feel as though they wanted us to have the vehicle we selected. Even the sales manager, was just so kind and nice to us. Ha, did above and beyond her call of duty, in my opinion. She made sure that our vehicle was nice and clean, and with a full tank of gas. Her assurance of the whole process, put me at ease. She walked us through the features of the new vehicle, and even did demos for us so that we would ride in comfort. What more could you ask for in a dealership, and better yet even your sales consultants? In my opinion, they have the best people on their team. This experience has been A1, from the moment I walked in the door. So to anyone, anyone, having doubts about going to LaFontaine-don't worry. They got your back!!! I loved my experience, and meeting everyone in the LaFontaine family group, that assisted us! I have found me a new dealership, and won't be purchasing from anyone else in the future. I mean really what type of consultants, give you their cell numbers to be available for anything after your purchase? See, this is personalized service. Love you LaFontaine Family!! More
Entire experience was a positive one as the salesman, William Orr, was able to identify the car a wanted, for the price I wanted in a matter of less than 30 minutes. The enitre process was efficient, cou William Orr, was able to identify the car a wanted, for the price I wanted in a matter of less than 30 minutes. The enitre process was efficient, courteous and professional. After the necessary paperwork I was able to drive the car off of the lot. This is the second car purchased from Lafontaine Honda and I intend to continue the relationship. No gimmicks or "fine print" in any of the dealings with the staff, everything was explained and the numbers were exactly where I was comfortable. An overall completely positive experiece. Thanks! More
Ha Parrinello, She is the best dealer ever. I have Ha Parrinello, She is the best dealer ever. I have used her for my last 3 cars and they were dependable and well serviced. I referred a couple to H Ha Parrinello, She is the best dealer ever. I have used her for my last 3 cars and they were dependable and well serviced. I referred a couple to Ha and believe that LaFontaine is lucky to have someone like her. Tahnks Ha for everything! Naomi K. Davis More
I am 20 years old and this was the first car buying experience for myself. I went to go see Ha and she more than helpful, made sure all my questions were answered. I did not buy a Honda, but rather a K experience for myself. I went to go see Ha and she more than helpful, made sure all my questions were answered. I did not buy a Honda, but rather a KIA but I still worked with Ha and i couldnt of asked for a better sales person. She went above and beyond to help me find the right car for me, even after the 3 hours spent driving like 5 different cars. Malcolm was also very helpful in buying my car they knew which one i wanted and helped me get that car. I would highly recommend this dealership to anyone who is interested in buying a car. I will probably never go anywhere else to purchase a car. More
This is the second vehicle I purchased from this dealership (Three if you count my sister whom I steered to this dealership to buy a new car) and working with Ha for all 3 cars made the entire car b dealership (Three if you count my sister whom I steered to this dealership to buy a new car) and working with Ha for all 3 cars made the entire car buying experience a pleasure. She was so very helpful in answering all my questions, very knowledgeable about the vehicle and quoted me a great price! She went out of her way to ensure the entire vehicle purchasing process went smoothly, from the initial road test up to driving off the lot in my new car! Thank You Ha. More
We visited the dealership late last year when we first thought about getting a new car. Ha showed us a few vehicles, but we ultimately decided to put the car search on hold. When my car needed an expensiv thought about getting a new car. Ha showed us a few vehicles, but we ultimately decided to put the car search on hold. When my car needed an expensive repair all of a sudden, we decided not to fix it and buy a new car. We came straight back to Ha. I liked her as a salesperson because she didn't pressure us, she took time with us even though it was the end of the day on a holiday weekend and she seemed genuinely concerned in getting us the right car/deal for us. We ended up leasing a Honda Odyssey and we love it! More
Aaron Kent excellent customer service, courteous friendly and very respectful. Aaron was able to assist me in my challenging finacial situation and put me in a Honda Accord that was affordable and suitable w and very respectful. Aaron was able to assist me in my challenging finacial situation and put me in a Honda Accord that was affordable and suitable with my needs. Mr. Kent was patient with my decision making along with offering me sound sound advise which helped me make a comfortable and good decision. It was great doing business with him and looking forward to doing business in the future. Michelle was an asset to me in assisting with my finacial situation. She has excellent customer service skills. Michelle has a lot patience to deal with customers like me. She has excellent analytical skilles and was able to clarify and explain the process to me what type of car was affordable for me. I will recommend these two professional people to my friends. Again it was a great pleasure doing business with two people that know their job well with a smile. More
I just got my 3rd new honda from Ha at Lafontaine. What can I say. Ha is terrific, the price was good and they did a great job delivering the new vehicle. I have been very happy with the brand but the can I say. Ha is terrific, the price was good and they did a great job delivering the new vehicle. I have been very happy with the brand but the dealership is the tipping point for me. I left Ford partly due to product quality issues but mainly due to poor service. That has never been a problem at LaFontaine. Ha has always impressed me with her attention to detail. She remembered from my first visit 5 years ago that I don't like the dealer frames around my license plate and that. It is a small detail but it shows she takes the time to mind the small details. If you visit this dealer make sure you work with Ha. She is the best salesperson I have ever worked with. More