Back

LaFontaine Honda

Dearborn, MI

4.6
395 Reviews

2245 South Telegraph Rd.

Dearborn, MI

48124

Directions

By Type

Showing 395 reviews

January 04, 2012

Our salesperson, Kim Moore, was very helpful and cooperative. She worked very hard to get us a great price and just the car we wanted. Even though it was just a week before Christmas, she spent lo More

by joancbologna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
December 29, 2011

My experience with this dealership was great. I believe a lot of it has to do with the salesman Bill Marks. He is the the best used car salesman that i have dealt with in all my years buying new or used cars More

by cdobrovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marks, Bill Marks
December 27, 2011

This is my third Honda vehicle that I have leased from Ha at Lafontaine Honda and as always I am very happy with the experience. My Honda Accord Lease was coming up, and it was time to upgrade to an SUV do t More

by dombrowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ha Parinello
December 19, 2011

My husband and I were in great need of a new vehicle and we were ready to purchase from LaFontaine. Walked into the dealership late at night, met Kim and the service began! She was a bubbly, professionally More

by Denise Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Moore
December 16, 2011

I had an absolutely horrible experience at this dealership. I took my 2000 Accord in for a "diesel" like sound the engine was making. Was told a belt needed to be replaced and also front brake pa More

by mlssclos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Zasadny, Adam Bidock
Dec 16, 2011 -

LaFontaine Honda responded

Hello, My name is Jason Stum, and I am one of the Customer Relations Managers at the LaFontaine Automotive Group. I want to thank you for taking the time to write your review. Please know that we strive everyday to exceed our customer's expectations, and we take it very seriously when we fail to do so. I'd like to have an open & candid conversation with you about your experience at LaFontaine Honda. If you could email me the best phone number and time to reach you at, I'd certainly appreciate it. You can reach me at jstum@lafontaine.com or directly at (248) 714-1008. Thank you again, and I look forward to speaking with you soon. Best Regards, Jason Stum Customer Relations Manager LaFontaine Automotive Group

Dec 19, 2011 -

mlssclos responded

Hi Jason. I will gladly speak with you about the horrible experience I had at LaFontaine Honda. I am traveling on Monday, and have a charity obligation Tuesday morning. I would be happy to give you a call Tuesday afternoon. Please let me know if that works for you. Thanks, Melissa

Dec 19, 2011 -

LaFontaine Honda responded

Tuesday afternoon will work just fine Melissa. You can reach me at (248) 714-1008. I look forward to speaking with you tomorrow. Jason

November 13, 2011

I came in to LaFontaine Honda on the recommendation of a coworker who recently leased a car from Kim Moore. It was truly a no pressure visit. I felt comfortable while looking at my options. Kim was very fri More

by rmol24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Moore
November 09, 2011

Ha was very patient and professional in the way that she helped me to choose a car.A process that took from April untill September.During that period I must have visited the dealership at least eight times, More

by karman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ha Parrinello, Ha Parrinello
November 01, 2011

I have bought few cars in my life but I have to say this I have bought few cars in my life but I have to say this was my best experience yet. I was treated with the outmost respect and care by these people More

by trandafir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Moor, Don Poley
October 23, 2011

You gotta go see Kim Moore! She set us up big time and kept us up to day throughout the process. We had a Pilot in mind and when they found one that had to be driven from Milwaukee, I asked if she could More

by bryguy1717
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kim Moore
October 13, 2011

I traveled three hours each way to buy my new Honda from LaFontaine. This is the second new Honda Odyssey we've purchased from LaFontaine. Other people think we're crazy to drive so far to buy a car, but I More

by apeckinpaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Moore