LaFontaine Toyota

Bought Kia Sorento The LaFontaine family of dealerships is an amazing automotive complex. They house Kia, Honda, Toyota and Hyundai in one block on Telegraph in Dearborn The LaFontaine family of dealerships is an amazing automotive complex. They house Kia, Honda, Toyota and Hyundai in one block on Telegraph in Dearborn. This was the 3rd dealership I visited in my quest for a good quality, medium size SUV. The previous two were disappointing. I had already done two weeks of research in Consumers Report, Edmunds, and US News Automotive. So I was thrilled to see all three of my final choices were sold in one place. Now I just needed to find a salesperson who would bear with me as I compared them all. I hit the jackpot when I quickly came across Christina Baker. She is fantastic! She is knowledgeable, personable and low key; so the experience was enjoyable. She was very patient and accommodating. She answered my many questions and set me up with test drives in all my choices. Over the next few days she sent emails with well researched comparisons of the cars. We also texted to quickly clarify questions. Because of her help I was able to nail down a final choice. They located it about 200 miles away and had it by the next day. Between her and the rest of the LaFontaine team, I feel I reached a fair price for my vehicle. The night I picked it up, one of the office people told me Christina had sold five cars that day. Yet, she still made plenty of time for my wife and I to get familiar with our new purchase. You can't go wrong with this dealership and if you get Christina Baker as your salesperson, that's an added bonus. More

Tabatha Snoderly I will not recommend this dealer to anyone nor will I ever return...my sales rep Kal was fine but your sales manager Steve lied and did not hold up th I will not recommend this dealer to anyone nor will I ever return...my sales rep Kal was fine but your sales manager Steve lied and did not hold up the agreement we had More

Satisfied Customer Dealer went above and beyond to get me exactly what I was looking for. Love my new Tuscon. This is my second Hyundai my previous car a 2008 Elantra wi Dealer went above and beyond to get me exactly what I was looking for. Love my new Tuscon. This is my second Hyundai my previous car a 2008 Elantra with 149000 miles is still going strong and have never had a single problem with it which is why I returned to Hyundai for my next car. More

Good palce to buy Car Christina Baker- very good understand my needs. She helped me a lot - even with my poor English. I'm very recommended this pace and work with Christin Christina Baker- very good understand my needs. She helped me a lot - even with my poor English. I'm very recommended this pace and work with Christina Baker and her manager. More

Poor Customer Service But I Love My Car The service was poor, the vehicle is great. The follow through by the salesperson is severely lacking. Make sure you read your paperwork before you si The service was poor, the vehicle is great. The follow through by the salesperson is severely lacking. Make sure you read your paperwork before you sign. Promises, promises.... More

Excellent Experience I had the pleasure of interacting with Christina at LaFountaine and they were very knowledgeable and willing to assist me with all my needs. I am happ I had the pleasure of interacting with Christina at LaFountaine and they were very knowledgeable and willing to assist me with all my needs. I am happy with my experience. More

Great experience My recent purchase of a 2018 Hyundai Elantra was my fourth car from Lafontaine since 2004. In addition to a quality vehicle, it's the great customer My recent purchase of a 2018 Hyundai Elantra was my fourth car from Lafontaine since 2004. In addition to a quality vehicle, it's the great customer service that keeps me coming back. More

My Review I had a great experience. Some technical difficulties with printing my contract out which forced me to come back to the dealership, but they compensat I had a great experience. Some technical difficulties with printing my contract out which forced me to come back to the dealership, but they compensated me by letting me test drive the vehicle I was considering all weekend. Also had to return to the dealship a 3rd time to get my second set of keys when I did purchase my car. More trips to the dealership than I would have liked, but they gased up my car both times for the inconvenience. Also found scratches on my car right before leaving the dealership. The dealership has told me if I return within the next 6 months that they will be sure to buff out the scratch. Very polite staff. Great customer service despite a few hiccups. More

Good lease experience trip to the Hyundai dealer I had a great customer service experience with both nick and Steve they made it happen after I had a long day, I’m satisfied I had a great customer service experience with both nick and Steve they made it happen after I had a long day, I’m satisfied More

Lafontaine is a great place to buy a car The staff at Lafontaine, Christina Baker in sales specifically, helped me to find an affordable lease quickly after I had unexpectedly lost my previou The staff at Lafontaine, Christina Baker in sales specifically, helped me to find an affordable lease quickly after I had unexpectedly lost my previous vehicle; Everyone was prompt, professional, and courteous. I look forward to working with them in the future. More