
LaFontaine Toyota
Dearborn, MI
Filter Reviews By Type
Showing 382 reviews
I recently purchased my Toyota Highlander from LaFontaine Toyota Dearborn MI. I worked with Chris Thomas and he was OUTSTANDING! I don't think I have had a better experience with a salesperson purchasing a Toyota Dearborn MI. I worked with Chris Thomas and he was OUTSTANDING! I don't think I have had a better experience with a salesperson purchasing a car. He was highly efficient, friendly, funny, really put me at ease. Through our texts and emails the whole process took about 24 hours from start to driving my baby off the lot. Go see Chris Thomas! You will not regret it! More
Izzedeen is a very helpful gave us all the good service and went out very happy . And I prefer all friends and family to come here . Because I will come again soon ☺️ and went out very happy . And I prefer all friends and family to come here . Because I will come again soon ☺️ More
I feel everytime I visit the dealership as I am part of the family, as the greeting I received from the Manager with his approach if he can be of any assistance, also the warm welcome by the Service Adviso the family, as the greeting I received from the Manager with his approach if he can be of any assistance, also the warm welcome by the Service Advisor/ Taleisha Shelby with the way she greeting me and other I sow, smiling all the time, good listener and she do take her time to explain the required repairs and work with you in doing it in time manner. I do recommend if you visit the dealership for repairs do talk to her. ( Seven Stars). ******* Thank you Taleisha Shelby More
I bought a used car. Johnnie was professional and answered all my questions. They delivered the vehicle to my home. I would shop here again. Johnnie was professional and answered all my questions. They delivered the vehicle to my home. I would shop here again. More
The worst service ever! 2 Prius both "fixed" wrong and worse than before we took them in. Took 1st one in they said it was fixed. Dropped off 2nd. Before 2nd was fixed, 2 Prius both "fixed" wrong and worse than before we took them in. Took 1st one in they said it was fixed. Dropped off 2nd. Before 2nd was fixed, 1st was still broken. They charged a ton of money for 1st repair, took it back 3 times. Still not right. 2nd took in only once, still lights on the dash and brakes not fixed! Tried to speak with manager--no return calls at all. Took to a different dealer for service--1st car, they put the wrong part on the wrong side of the car! Dash light still on because of battery. Even though Lafontaine said it was fine. Never using them again! Shame on Lafontaine service! More
Johnnie O'Bannon was such a great help! Driving gives me anxiety but he took the time to help me find a car that would help me feel more comfortable and he walked me through the entire proc Driving gives me anxiety but he took the time to help me find a car that would help me feel more comfortable and he walked me through the entire process. Thanks to him I love my 2019 Civic! More
Logan Stanek was fantastic to work with! He went above and beyond to take care of us. Even stayed late after hours for us to see the car we were interested in. He maintained excellent comm He went above and beyond to take care of us. Even stayed late after hours for us to see the car we were interested in. He maintained excellent communication with us through texting and was genuinely concerned with us being happy with the purchase and the process. During a time when buying vehicles is tough with the market, supply and demand, and busy work schedules, he made it an easy and enjoyable experience. He was 100% worth the hour drive to get there. More
Chris Thomas was such a big help in my car buying process. It took me months to find a vehicle in my price range and Chris did everything he could to make sure I was happy. In the end I returned to L process. It took me months to find a vehicle in my price range and Chris did everything he could to make sure I was happy. In the end I returned to Lafontaine Toyota of Dearborn and bought from him because he was honest,fair, and friendly. More
Johnnie OBannon was my sales person he made my experience at the dealership very pleasant he had great knowledge of the car I wanted to purchase he took his time and explained the whole process to me he gave at the dealership very pleasant he had great knowledge of the car I wanted to purchase he took his time and explained the whole process to me he gave his full attention the whole vibe was awesome like no other dealership I will definitely recommend him to others thanks again for my Hyundai palisade !! More