LaFontaine Volvo Cars of Farmington Hills

Everything went very well. Chad was great and made the closing very easy. I would definitely recommend buying a car from you guys. Chad was great and made the closing very easy. I would definitely recommend buying a car from you guys. More

Joe Pope and Chad Kyre were a pleasure to work with. It was literally the best experience we've ever had at a dealer. I'd enthusiastically recommend LaFontaine Volvo to anyone interested in a new or u It was literally the best experience we've ever had at a dealer. I'd enthusiastically recommend LaFontaine Volvo to anyone interested in a new or used vehicle. More

Follow-up to messages regarding service on new vehicle has been disappointing.Need to return phone calls has been disappointing.Need to return phone calls More

Always a professional staff and exceptional service. Easy appointment to schedule and the dealership is well appointed. Easy appointment to schedule and the dealership is well appointed. More

I always get very good help from Christian. He is such a wonderful person and always works with my needs and schedule He is such a wonderful person and always works with my needs and schedule More

Amazing service all the way around; from Ted to Kaylee who helped me literally over the Labor Day weekend when she wasn’t even at work. Just amazing! who helped me literally over the Labor Day weekend when she wasn’t even at work. Just amazing! More

Great experience from the moment entering the dealership to the moment exiting with keys in my hands! Very professional and knowledgeable. Would definitely recommend. to the moment exiting with keys in my hands! Very professional and knowledgeable. Would definitely recommend. More

Carlo and Chad were excellent. My wife felt comfortable and that’s what matters! Great service, experience! My wife felt comfortable and that’s what matters! Great service, experience! More

Greeted promptly by Alec, great explanation of services to be performed, offered car wash at completion of service, comfortable waiting area with beverages, always a pleasant experience with this service d to be performed, offered car wash at completion of service, comfortable waiting area with beverages, always a pleasant experience with this service department. Thank you More

Problems with the new car from the start. When we went to pick up the vehicle, we were told we provided the incorrect VIN to our insurance company enough though it was the VIN on the quote a When we went to pick up the vehicle, we were told we provided the incorrect VIN to our insurance company enough though it was the VIN on the quote and the vehicle with that VIN was in the showroom. This required a 45 min call on a Saturday with insurance to modify. Then the car we were sold was set with another profile that was password protected, as such I could not be made the "owner" of the car. After 4 days of trying to get help from the salesman, he suggested a 1-1.5 hour service call. The service call required a complete reboot of the computer system and in person visit. The initial reboot didn't work, and eventually the vehicle needed to left with service 5 days, with little to no feedback on status of vehicle from service. After this was resolved, the manager told me he would be in touch with a promise to "make this right." More then two weeks have passed with no communication from the Manager. I reached out once more and was told they would contact me today and I have received no communication. I am very disappointed with the lack of communication, and empty promise from this dealership. More