LaGrange Toyota

I have been a customer from 2007 until today due to the worst service treatment I have ever received from a dealership in over 55 years of buying cars. To clarify, I have bought 4 cars previously from this worst service treatment I have ever received from a dealership in over 55 years of buying cars. To clarify, I have bought 4 cars previously from this dealership, but never again. I purchased a 2019 certified used car from their rental fleet with an extended warranty prior to the pandemic in 2020 and since driven it 4,300 miles. Upon taking it in for a recall I was told that I needed a complete brake job and new tires because the rotors needed to be resurfaced and the tires had less than 5,000 miles of tread left. After further research, I found that after certification the car had been used by an employee for frequent trips to Atlanta prior to the sale to me. This was neither disclosed to me before the sale nor was this considered in the non-discounted repair costs I had to pay. For these reasons the Scion xB that I bought from them in 07' that needs a $1300 catalytic converter and other repairs will be fixed elsewhere. I feel that these actions are not the kind that a dealership that claims superior standards of customer service performs. More

I have always had a great experience at LaGrange Toyota with my Lexus and Infiniti. I tried our local Nissan dealership, after 2 bad experiences, I came back to LaGrange Toyota. with my Lexus and Infiniti. I tried our local Nissan dealership, after 2 bad experiences, I came back to LaGrange Toyota. More

One of the best dealerships I have ever shopped at. Stephen Adamson, my salesman, was AWESOME! It’s hard in this day and age to find a place that makes a car purchase experience pleasant - but LaGrange Stephen Adamson, my salesman, was AWESOME! It’s hard in this day and age to find a place that makes a car purchase experience pleasant - but LaGrange Toyota puts their customers first and exceeds your expectations. I have purchased four vehicles from them and will continue to buy all my vehicles there. More

Steven Adamson is the best in the business! Can’t thank him enough. Prius V Baby woohoo! Brent Steele is wonderful as well! They have went above and beyond for me!! him enough. Prius V Baby woohoo! Brent Steele is wonderful as well! They have went above and beyond for me!! More

Best experience ever buying a vehicle! Steven went above and beyond. Great effort communicating even the smallest details. When I drove from out of state, Steven ensured everything prepared for a success and beyond. Great effort communicating even the smallest details. When I drove from out of state, Steven ensured everything prepared for a successful purchase. Even the sales manager portion was super buyer-focused; Bently was extremely helpful. This was the first time I can recall that I ever enjoyed this part of the process. NO surprises, Such a rarity to find an auto dealership Family owned and buyer friendly environment. Steven and the LaGrange team have my strongest recommendation. More

This Toyota dealer in my hometown had a recently arrived car in color and trim that I wanted. I visited the salesperson online, Randy, and later in-person, where he showed me the vehicle. He proceeded to te car in color and trim that I wanted. I visited the salesperson online, Randy, and later in-person, where he showed me the vehicle. He proceeded to tell me that because the car was so popular, there would be absolutely no discount off of MSRP, and in fact, they would add $700 for a useless dealer-installed "pulsing" brake light. I explained that a car selling for $52k should not need additional lights! "It's on all our cars. It's non-negotiable," he said. I walked away and continued to shop elsewhere, where I found dealers with reasonable discounts and no "pulsing lights." More

I worked with Steve Adamson , it was a quick easy process ! He was able to get me what I was looking for and with great professionalism! ! He was able to get me what I was looking for and with great professionalism! More

Tyler Jackson did a wonderful job of showing us the features on our new truck. The car shopping experience was painless in every way. I highly recommend Tyler and La Grange Toyota features on our new truck. The car shopping experience was painless in every way. I highly recommend Tyler and La Grange Toyota More

Steven Adamson is the best at Lagrange Toyota. He has always gone out of his way to help me and make sure I am comfortable with my purchase. My 2021 Toyota Camry XSE is the the best vehicle I have ever always gone out of his way to help me and make sure I am comfortable with my purchase. My 2021 Toyota Camry XSE is the the best vehicle I have ever owned and I Love it!! More

Friendly and good service from Chris Byrd, service advisor, and Jeremy Pearson, technician. Always have been treated well by all staff I deal with there. advisor, and Jeremy Pearson, technician. Always have been treated well by all staff I deal with there. More